SALARY: Up to £70,000 per annum
HOURS: 37.5 per week, Monday - Friday
LOCATION: Albert Road, Bristol

Head of IT

About Bristol Waste Company:
What we do is important – we’re here to keep Bristol, and beyond, clean, and safe. We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.

Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward.

Purpose of the role:

The purpose of a Head of IT is to lead and manage an organization's information technology (IT) department, ensuring that all technology systems, infrastructure, services and data & insights align with the company's goals and support its operations. This role is crucial for driving technological innovation, maintaining security and stability, and enabling business growth through efficient and effective use of technology.

Key Responsibilities:

IT Leadership and Strategy: Implement the IT strategy that aligns with the company's business objectives. Lead and manage the IT department, ensuring optimal performance and adherence to best practices. Oversee the development and execution of IT policies, procedures, and systems. Collaborate with executive leadership to identify technology-driven business opportunities.
Data Strategy and Management: Lead the data team in implementing a comprehensive data strategy. Oversee data governance, ensuring data quality, accuracy, and compliance. Support data-driven decision-making across the organisation by providing reliable data analytics and insights.
Service Desk Management: Ensure the efficient operation of the IT service desk, providing timely and effective support to all users. Implement best practices for IT service management, including incident, problem, root cause and change management.
Project Management: Lead and manage IT projects from initiation to completion, ensuring they are delivered on time, within scope, and on budget. Work with cross-functional teams to ensure project objectives are met and resources are allocated effectively.
Cyber Security: Develop and implement comprehensive cyber security strategies to protect the organization’s data and IT infrastructure. Stay up to date with the latest security threats and ensure proactive measures are in place. Manage compliance with data protection regulations and industry standards.
Infrastructure and Hardware Management: Oversee the management of IT infrastructure, including servers, networks, and hardware. Ensure reliable and secure IT operations, with minimal downtime and disruptions. Manage vendor relationships and negotiate contracts for IT hardware, software, and services.
Software Management: Oversee the selection, implementation, and maintenance of software applications. Ensure software systems are integrated and functioning optimally across the organisation.
Team Leadership: Lead, mentor, and develop a team of 12 IT professionals, fostering a culture of continuous improvement. Conduct regular performance reviews, provide feedback, and support professional development.

Essential Requirements for the Role:

Proven leadership abilities, inspiring and developing others to achieve business objectives.
Demonstrated empathy and emotional intelligence.
Excellent communication and interpersonal skills, able to build strong relationships with internal and external stakeholders at all levels.
Excellent literacy & analytical skills.
Experience of delivering change programmes.
Highly motivated with a 'can do' attitude and the ability to use own initiative.
Good attention to detail and the ability to prioritise effectively.
Ability to work under pressure and to make decisions to tight deadlines.
Self-driven, results-oriented with a positive outlook and a clear focus on high quality and budgets.
Project management capability.
Robust understanding of finance, budgeting, including profit and loss.
Current driving licence valid for use in the United Kingdom.
IOSH Managing Safely.

Our Benefits:
Full Job Description can be provided upon request.

Everyone belongs:

At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.

Important note on applying:

Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.

Contact us:

Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:
*
* 0117 440 6676

Thank you for your interest in joining Bristol Waste Company.

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Bristol Waste Company

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Head of IT