Company Description

Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years a Best Workplace in Ireland (GPTW 1st place), 5 in the UK (GPTW 5th place) and 1 in India (GPTW 1st place).

We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people.

We believe in continuously improving to make a real difference to the careers and work environment of our people. Being a Great Place to Work involves listening to our people and ensuring they are Trusted and Empowered. We are an open and transparent workplace. We have open-door management and balanced policies. Constructive feedback is encouraged and welcomed at all levels.

No 1 Best place to work in Ireland #GPTW2023 !!
5th Best Large Workplace in the UK #GPTW2023!!
No 1 Best place to work in India #GPTW2023 !!
10th place in Glassdoor Top 50 UK companies
UK & Ireland’s premier Oracle, Microsoft & AWS partner
Market leader in Oracle ERP and Cloud Applications
Consulting, implementation and support services
3000 strong, €255m/ £220m revenue business.

We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive.

Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

Job Description

Here at Version 1, we are currently recruiting for a Senior ServiceNow Architect to join our thriving Managed Service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you.

ASPIRE is Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual to join our team as a Senior ServiceNow Architect. The role will involve leveraging ServiceNow to deliver superior automation, user experiences and integration with various platforms.

What You Will Do

Own the architecture of our ServiceNow platform, ensuring compliance, effective governance and best-practices are applied.
Design, develop and implement service management solutions in ServiceNow platform.
Collaborate with stakeholders to gather requirements, solve complex business problems, and transform them into ServiceNow solutions.
Drive process definition, re-engineering, improvement, automation and gap analysis of current/best-practice business processes.
Develop a technical roadmap and implementation plan based upon a current vs. future state, aligned with Business objectives in a cohesive architecture viewpoint.
Facilitate the implementation and integration of ServiceNow to other platforms, ensuring a seamless experience for end-users.
Test, review and oversee the launch of ServiceNow solutions to ensure they function as expected and provide significant improvement to the organisation's efficiency.
Maintain a high level of expertise in the latest industry technologies and trends in ServiceNow.
Provide technical leadership and mentorship to other team members.

Qualifications

Bachelor's degree in computer science, information technology, or a related field.
Hands-on ServiceNow architect experience.
Proven track record of improving processes and effectiveness through automation.
Strong understanding of IT service management and the ITIL framework.
Demonstrated experience in the design and delivery of enterprise-level solutions.
Proficient in creating comprehensive and strategic ServiceNow architecture plans.
Strong interpersonal skills for coordinating with team members and stakeholders.
Ability to work independently and manage multiple task assignments.
At least 2 of the following certifications (along with an active Certified Master Architect or Certified Technical Architect):
- Certified System Administrator
- Certified Application Developer
- Certified Application Specialist (Performance Analytics)
- Implementation Specialist (Customer Service Management)
- Implementation Specialist (Service Mapping)
- Implementation Specialist (Discovery)
- Implementation Specialist (IT Service Management)

We want to build our team with diverse perspectives and experiences. Therefore, if you are a good communicator, thrive off collaboration, enjoy obtaining buy-in for your delivery approaches, and are able to manage your own priorities and performance to deliver high quality, highly performant solutions to our customers; then please consider applying.

Additional Information

Why Version 1?

Share in our Success through our Quarterly performance-related Profit Share & an opportunity to join our new V1 Equity success Scheme.
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review.
Financial benefits include; Pension, Private Healthcare Cover, Life Assurance, Financial advice.
Ways of working now with remote & hybrid working options but there is always a good excuse to get together too.
Moments that matter & our enhanced maternity & paternity leave policies for life’s journey.
A large training budget for accreditations and educational assistance for courses relevant to your role.
Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon, and local team sports.
Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised.
Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
PLUS, many more exciting benefits… drop us a note to find out more.

This is an opportunity to join one of the fastest-growing ERP Consultancies in Ireland & the UK.
This is a full-time permanent role with some occasional travel.
Permanent applications ideally.
Must have work permit due to timeframes.
We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at:
Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

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