Director of Operations

Caldera Arts

Redmond, OR, USA Remote


US$67-90k (annually)

Business, Management / Attention to detail and systematic way of working

Apr 7

This job is no longer accepting applications.


  • Position: Director of Operations
  • Reports to: Executive Director
  • Supervises: Facilities Property Manager, Facilities Coordinator, and People and Culture Manager
  • Status: Full-time
  • Salary: $90,000/year or $67,200 plus On-site Housing (estimated taxable value: $22,800/year)
  • Benefits: Generous paid time off, health, dental, and vision insurance, 403(b) retirement savings matching, long-term disability, short-term disability, and life insurance.
  • Location: Central Oregon
  • Work Condition: In-Person at Caldera Arts Center, Sisters OR, on Blue Lake; travel to Portland, as needed.

About Us:

Caldera Arts was founded by Dan Wieden and his family in 1996 as an arts and environmental summer camp in the mountains. The idea was to bring young people with limited opportunities together with talented creative professionals to make art and be in relationship with the natural world. Turns out it was a pretty good idea. Those who said they couldn’t draw or write or had no rhythm found out they were actually creative and those who never got to hike mountains or swim in lakes found themselves immersed in new experiences each day.

And for over 25 years, the power of creativity has transformed Caldera from a small summer camp to a thriving year-round community enriching thousands of lives every year. Caldera has a $2.4 million dollar budget, a 14-member board of directors, 15 full-time year-round employees, and a range of seasonal artists and youth workers. Its administrative office is located in Portland, Oregon, and its Arts Center is located outside of Sisters in Central Oregon, between Suttle Lake and Blue Lake.

The Arts Center:

The Caldera Arts Center is located at an altitude of 3,500 feet in the eastern foothills of the Cascade Mountains. We sit on the shores of Blue Lake, the third deepest lake in Oregon, among 120 acres of ponderosa pine and Douglas fir surrounded by Deschutes National Forest. Caldera is about 20 miles from Sisters, OR. The center focuses on a multi-use structure known as the Hearth Building, which houses offices, a commercial kitchen, a great room for performances, classes and gatherings, and an intimate library. Also on the property, there are are two historic cabins; five remodeled A-Frame cabins; a comfortable, hotel-like accommodation with 22 rooms, shared but private bathrooms, kitchenette, laundry facilities, and a central gathering spot with fireplace; a caretaker’s cottage, an ice rink, two shops, and two creekside cottages.

About the Position: 

The Director of Operations will be joining Caldera’s leadership team consisting of the Executive Director, Director of Finance, Director of Programs and Director of Advancement. The Director of Operations must have a strong understanding of systems as it relates to property management, event management, and human resources. The ideal candidate will also have strong skills and proven experience in written and verbal communication, project management, teamwork, and leadership as well as a steadfast work ethic.

The Director of Operations leads the development and implementation of facility and land management strategies to ensure efficient operation and stewardship of Caldera’s Arts Center and surrounding land and lakefront. This position plans and directs repairs and maintenance, in collaboration with the Property Manager, manages the facility budget, and supervises the People and Culture Manager. This position works collaboratively with year-round and seasonal staff, Board members and committees, other long-term stakeholders, volunteers, and contractors in Central Oregon and Portland, Oregon.

The Director of Operations is crucial to the fulfillment of Caldera’s programs at the Arts Center and to hosting programs on site. The person in this position will travel to Portland for staff and board meetings (approximately 12 times per year for up to 2 days at a time).


Primary Duties and Responsibilities:

Caldera Arts Center (70%)

  • Determine and implement the overall long-term maintenance plan of the Caldera Arts facility in collaboration with Blue Lake LLC (landowners) and the Caldera board facilities committee.
  • Prepare a comprehensive long-range facilities and maintenance plan and budget, in collaboration with the Leadership Team, to maintain, develop and grow program opportunities at the Arts Center.
  • Oversee insurance renewals, risk management and legal agreements as well as other documents and policies (including emergency evacuation procedures) needed to effectively manage the Arts Center.
  • Oversee all financial management, budgeting, long range projections, and reporting pertaining to facility operations.
  • Maintain contractual relationships including hiring and negotiating contracts.
  • Maintain relationships with government agencies and contractors.
  • Ensure that Caldera values and commitment to racial equity are embodied in policies and practices at the Arts Center, including vendor vetting and selection.
  • Ensure compliance with all County, State, and Federal laws, including required inspections.
  • Ensure compliance with all County, State, and Federal laws, including required inspections.

Supervise the Property Manager to:

  • Oversee all facilities, land maintenance and stewardship activities at the Arts Center to support Caldera’s mission and programs.
  • Ensure proper day-to-day maintenance of the facility and develop short-term maintenance plans and implement long-term maintenance planning, project planning and capital planning.
  • Manage Customer Service Systems, Food Service Systems, vendor relationships, in coordination with the program team
  • Project manage contractual relationships including supervising contractors.

Organization (30%)

  • Oversee the People and Culture Manager to ensure overall needs of employees are being met.
  • Provide regular updates to the Executive Director and Board on matters pertaining to the Arts Center and Staff HR needs.

In collaboration with the Leadership Team:

  • Bridge organizational understanding between Portland Office staff and Art Center staff and engage Art Center staff in the full mission of Caldera.
  • Coordinate and facilitate performance evaluation and employee guidelines for all staff
  • Lead and provide creative solutions to strengthen the organization’s culture.
  • Build professional development plans and engage in courageous conversations with all staff.
  • Serve as a strategic partner in maintaining organization policies and best practices.


  • Demonstrated experience and success in facility management.
  • Strong staff management and HR skills and experience developing staff and team culture.
  • Excellent project management and organizational skills.
  • Experience working with individuals from diverse backgrounds
  • Strong verbal and written communications skills
  • The ability to contribute to on call duties, as needed, depending on manager and coordinator schedules, within one hour travel of Arts Center
  • The ability to occasionally work flexible hours including nights and weekends
  • High energy, positive, “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative and accountability
  • Demonstrated ability to think strategically and work collaboratively and successfully with teams of staff, partners, and/or board members

Job Requirements:

While performing the duties of this job, the Director of Operations will regularly be required to work at a computer, make phone calls, lift up to 50 pounds, engage in physical review of buildings and building systems, walk on uneven surfaces, use maintenance equipment and travel to Portland.

To Apply:

Nonprofit Professionals Now is pleased to be working with Caldera Arts in this key leadership position.  

All applications must contain a resume, cover letter, and completion of the 2 screening questions. All materials are reviewed and considered as part of the hiring process. 

Application Deadline: April 7, 2022

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Caldera Arts

Caldera’s mission is to be a catalyst for the transformation of youth through innovative year-round arts and environmental programs.