Safety and Security Operations Manager

The Tech Interactive

San Jose, CA, USA Remote

Full-time

Cleaning, Janitorial and Environmental Services / Sustainable concentration for routine activities

Apr 6

Safety and Security Operations Manager

Full-Time, Exempt

 About The Tech

The Tech Interactive is a family-friendly science and technology center in the heart of downtown San Jose. Our hands-on activities, experimental labs and design challenge experiences empower people to innovate with creativity, curiosity and compassion. The Tech is a world leader in the creation of immersive STEAM education resources to develop the next generation of problem-solvers locally, nationally and globally. We believe that everyone is born an innovator who can change the world for the better.

Our success is dependent on building teams that include people from different backgrounds and experiences who challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including but not limited to those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or nonconforming, veterans, and people from different socioeconomic backgrounds.

 The Role

The Safety and Security Operations Manager is a full-time, exempt position reporting to the Director of Facilities. This hands-on position has overall responsibility for the safety and security of staff, volunteers, guests and contractors. They are also responsible for daily monitoring and adapting safety procedures and operations to ensure a safe work environment for all of The Tech’s buildings. 

Due to the nature of the job duties, this position works primarily onsite with limited ability for remote work.

 The Tech requires candidates to pass a background screening and provide proof of COVID-19 vaccination, including booster, if eligible as conditions of employment. If not yet eligible for booster, the vaccination must be received within two weeks of eligibility to stay compliant with The Tech’s vaccination policy.

 Key Responsibilities:

  • Oversee the daily operation of The Tech’s security contract, including interfacing with the contractor, as well as the training and monitoring of contracted security staff.
  • Ensure adequate security staffing needs are met on all operating days and evening events to ensure safety and security of The Tech staff and guests as well as The Tech’s building and grounds.
  • Work as an active security officer as needed.
  • Respond to emergencies under the guidelines of The Tech’s emergency response protocol on all scheduled days as the first point of contact.
  • Establish, stock and maintain minimum first aid and PPE supplies or provide supply for departments to maintain.
  • Report security and safety incidents to the Director of Facilities; report any issues involving employees to Human Resources.
  • Report to Associate VP of Operations and the Director of Facilities on fulfillment of safety protocols outlined in the Health and Safety Manual.
  • Maintain staff emergency contact list, HAZMAT file system and SDS file system.
  • By partnering with the Director of Facilities, maintain and update The Tech’s Health and Safety Manual and Injury and Illness Prevention Program and Emergency Action Plan.
  • Partner with Human Resources on scheduling staff basic first aid and CPR training; communicate safety training attendees to HR.
  • Be the point of contact and ensure the completion of the full cycle of all work-related, worker’s comp injuries. Educate employees and ensure compliance with all reporting and procedures.
  • Oversee requirements for basic OSHA compliance (postings, reports, etc.); give departments tools to communicate safety issues.
  • Perform other Security-related duties as directed by the Facilities Director
  • Attend necessary internal and external meetings to stay abreast of projects, programs and events that may impact the daily operation of The Interactive and require direct assistance from the department in terms of maintenance, event set-up and security services.·    
  • Act as Manager of Day (MOD) as scheduled. 
  • Written and oral presentations of recommendations to leadership and staff on health and safety related updates and or changes.
  • Work several days a quarter on The Interactive floor as part of the organization's Infusion program.·    
  • Ability to conduct ergonomic assessments for staff workstations.
  • Quarterly safety inspections of The Tech Shop, where exhibits and other material are fabricated for The Tech..
  • Perform other duties as assigned. 

Qualifications:

  • 5+ years of experience as a member of a security team with managerial duties.
  • Understanding of basic OSHA, health and safety requirements, and basic first aid procedures.
  • CPR certified with the ability to train staff and contractors in first aid and CPR. 
  • Knowledge of the legal process of loss prevention policies, including theft prevention.
  • Computer fluency to maintain databases listed above and create documentation.
  • Proven ability to work well with internal departments and the public and especially with confidential information and materials.
  • Ability to exercise sound judgment and common sense in handling emergencies.
  • Ability to adhere to The Tech’s grooming guidelines.
  • Ability to conduct emergency evacuation drills, fire extinguisher training and all other safety training programs.

 The Tech will provide an equal opportunity in recruitment and employment to all individuals and will not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law.

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The Tech Interactive

We are driven to inspire the innovator in everyone

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