Student Success Specialist – Vocational Rehabilitation

Mt. Hood Community College

Gresham, OR, USA Remote


US$50.1-69.3k (annually)


Jun 14

Student Success Specialist – Vocational Rehabilitation

Job Summary and Responsibilities/Duties

Please note:

  • For best consideration, please ensure your application materials are received by 11:59pm on Sunday, June 12th, 2022. 
  • This is not a remote position
  • Grant funded, end date of September 30th, 2026

Job Summary:

Assists potential and qualifying students in addressing barriers to enrollment and persistence with a focus on those in vocational rehabilitation programs. Provides the wrap-around and on-going supports students need to successfully complete a degree or certificate program. Coaches students, and assists them in navigating college systems and developing student self-advocacy skills. Assists students with life and career goal development, short and long-term academic planning, admissions, enrollment, financial aid, resulting in individualized academic and funding plans. Works as part of a cross department team to plan, organize, and implement Summer Bridge Programming, Learning Communities, and other program required workshops and trainings. 

Essential Duties:

  1. Works with local and regional Vocational Rehabilitation offices to obtain student referrals, and makes referrals of eligible students to Vocational Rehabilitation as appropriate.
  2. Assists potential and qualifying students in the development of meaningful education plans that are compatible with career and life goals. Advises students with the development of education plans, selection of appropriate courses, and interpretation of institutional requirements and assessment of progress toward established career and life goals. Assists students with the development of decision-making skills, awareness of educational resources, and reinforcement of self-direction in educational planning.
  3. Works collaboratively with college faculty and staff to develop strategies for ensuring student success in class and to transition those who are ready for short-term certificate programs or degree programs. Works collaboratively with other departments to facilitate and address student and program needs.
  4. Assists students with admissions, enrollment, financial aid, and academic status. Coordinates funding with other forms of financial assistance, resulting in an individualized funding plan that remains fiscally viable for the duration of each individual's participation in the program.
  5. Actively engages in vocational rehab activities, recruitment, and trainings, both internally and through the Department of Human Services (DHS), vocational rehabilitation, and other community-based organizations.
  6. Facilitates and conducts new student orientations, Student Success seminars, and program related workshops. 
  7. Develops, implements, and maintains retention and transition strategies for assigned programs.
  8. Creates brochures, transition materials, student guides, forms, and documents for distribution and/or presentation.
  9. Provides support for students experiencing family, personal, or economic crises, which may impact school performance. Connects students to needed counseling services, support networks, community health, access to disability accommodations, and/or housing services so students can persist in their studies.
  10. Maintains confidential case files on each enrolled students with accurate cases notes and documentation. Gathers statistical and summary information for reports.

Additional Duties:

  1. Acts as a college representative when visiting high schools, post-secondary institutions, agencies, business and industry, and professional organizations.
  2. Trains student and part-time hourly employees. Provides input to supervisor on hiring and performance evaluation.  
  3. Performs all other related duties as assigned.

Minimum and Desired Qualifications

Minimum Qualifications:

  • Bachelor’s degree in education, counseling, human services, business or related field
  • Three (3) years of experience in an case management, advising, coaching, or mentoring role
  • Current driver’s license, insurance and access to reliable automobile during work hours for transportation to off-campus sites. Must have at least three (3) years of driving history.
  • Experience working with individuals of diverse backgrounds and disabilities; demonstrated commitment to promoting access and diversity

Desired Qualifications:

  • Master’s degree in education, counseling, human services, business or related field
  • Experience working with vocational rehabilitation services 
  • Experience working in the field of accessibility services
  • Knowledge of student services functions at community college setting such as financial aid, advising, and counseling
  • Experience with student services databases

Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)

Knowledge, Skills, and Abilities

  • Knowledge of current computer software packages including intermediate-level knowledge of word processing, database, presentation and email applications, and beginning-level knowledge of spreadsheet applications, preferably within the Microsoft Office Suite 
  • Ability to interpret and apply institutional policies and procedures (e.g., limited/restricted entry and transfer program requirements) to assist students in making sound educational and career decisions.
  • Knowledge and ability to apply the application of placement and achievement testing philosophy to academic advising
  • Excellent oral and written communication skills, including active listening skills 

Working Conditions and Important Information

Working Conditions:

Work is typically performed in a normal office environment working with a variety of people. Work environment is often noisy and crowded with students and staff. Occasional strain to the eyes while working with a computer terminal. Occasional local travel and evening hours expected. Occasional exposure to dangerous situations while driving between work sites, working after hours, and in dealing with difficult student situations.   

See ADA Physical Requirements Section on file for other usual and customary physical requirements.


Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the applicable Handbook or Collective Bargaining Agreement. Please include all relevant full and part-time experience in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.

Important Information:

MHCC only accepts applications through our online application system at For technical assistance, please call 855-524-5627.

Please note: We do not request or read letters of recommendation. Also, it is not necessary to upload a large number of documents with your materials. We are looking for the required documents and perhaps one or two additional documents of your choosing (optional). Faculty applications require a current resume, cover letter and official transcripts (copies are fine for application purposes) and/or any required certificates or licenses.

Please note: this is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.

Position subject to budget consideration and approval.  

Final candidates will be subject to a criminal background check as part of the employment process.

MHCC is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

MHCC provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235; OAR 105-040-0010 and 105-040-0015.

Qualifying veterans and disabled veterans may obtain preference by submitting as verification of eligibility a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension to your application. Disabled Veterans must also submit a copy of their Veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214 or 215.

If you are seeking this preference, appropriate documentation must be provided at the time of application. You may submit an electronic copy in the document upload area of the application in the section marked "veterans' preference document," or fax to 503-491-7257 or mail to Human Resources, Mt. Hood Community College, Gresham, OR  97030. If you do not have your documentation, you may request it through your Veterans' Administration Office.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three working days prior to the date of need.

Mt. Hood Community College is an Equal Opportunity Employer that actively supports workforce diversity.


$50,064.00 - $69,300.00 Annually



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Mt. Hood Community College


26000 SE Stark St.

Gresham, Oregon, 97030


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