Store Clerk

POSITION DESCRIPTION:

Store Clerk  

Job Title: Store Clerk DOT #290.477-018

Location: Varies, depending on assigned store

Work Hours: 

Shifts may vary; 8 hour shifts, subject to extended hours on occasion; weekends, nights as assigned; no guaranteed minimum hours.

Job Summary 

• Cash register operation, light bookkeeping (i.e., paper transactions, reconciling till, etc.). 

• Customer services, bagging groceries, responding to customer inquiries. 

• Cleaning of shelves, floors, food preparation areas, machinery, parking lot, emptying garbage, etc. 

• Stocking and pricing freight on shelves as well as “fronting” and rearranging shelves. 

• Stocking and pricing cooler items; bagging 10 lb. bags of ice. 

• Food service, including preparation of minimally heated fast foods, making coffee, etc. 

• Bottle sorting, filling pop machines with ice; breaking down cardboard boxes.

Qualifications 

• Must be 18 years of age. 

• Must have food handlers permit. 

• Must know basic arithmetic; capable of making change verifying age of customer. 

• Must pass drug test. 

• Must speak/read/write English. Essential Functional Requirements (Constantly = Over 2/3 Time, Frequently = 1/3-2/3 Time, Occasionally = Under 1/3 Time, Infrequently = <5% Time)

Physical:

• Standing/Walking: Constantly/continuously, throughout workshift on concrete/tile surfaces, with allotted breaks. Distance varies depending on assignment, typically 1-2 miles per shift. Fatigue mats are placed at all cash register areas.

• Sitting: Normally no sitting, except during allotted breaks. Sitting required during weekend shifts while performing manager’s bookkeeping duties (approximately ½ to 1 hour).

• Lift/Carry: Constantly, 1-10 lbs.; grocery items, supplies. Occasionally, 11-35 lbs.; ice buckets, water buckets, food and beverage cases. Carrying limited to 1-30 feet. Infrequent rearranging of 43-53 lb. syrup boxes for pop machines.

• Push/Pull: Frequently, using both hands/arms, exerting approximately 15-20 lbs. force; moving pop barrels on wheels. Infrequently, approximately 35-50 lbs. force; freestanding displays and stacked crates of milk/beverages, sliding on floor (in 6 stores only).

• Climbing: Occasionally, with 1-3 foot step ladder to dump ice into pop machine, stock shelves, retrieve supplies, etc. • Bending/Twisting: Frequent bending at waist/knees/neck while stocking shelves, cleaning, mopping, sweeping. Twisting occurs frequently when operating cash register, in order to respond to numerous customers simultaneously.

• Kneeling/Crouching: Frequently, throughout shift; stocking shelves and performing cleaning activities.

• Hands/Arms: Constant use of both hands and arms in reaching/handling/grasping/fingering while cashiering, bagging, stocking, cleaning, etc.; overhead reaching required occasionally to retrieve cigarettes, supplies from upper shelves. At drive-up locations, clerk performs extended reaching and lifting 10-15 lbs. while handing items from window to vehicle.

• Sight: Constantly; near and mid-range vision.

• Speech/Hearing: Constant interpersonal communication with customers and coworkers.

Mental:

• Attention to detail while making change and completing required reports.

• Good interpersonal communications skills with coworkers and customers.

• Good organizational skills and neatness.

• Ability to maintain positive customer relations under busy conditions and/or when subject to customer demands.

• Ability to work independently and follow through on tasks as assigned, and adhere to established guidelines and policies.

• Ability to perform multiple tasks concurrently, subject to frequent interruptions; can be fast-paced. Work Conditions

• Location: Work primarily performed indoors with no extremes of heat or cold.

• Hazards: Exposure to slippery surfaces, knife cuts, occasional exposure to burns, and auto exhaust fumes (auto exhaust in 3 drive-up locations only).

• Tools/Equipment: Knives, cash register, hand truck, crates, mop, bucket, cleaning tools, computer, 10-key calculator.