Coordinator, E-Commerce and Authentication (Seasonal)

Major League Baseball

New York, NY


US$24-28 (hourly)

Buyer, Merchandiser, Planner (Retail or ecommerce)

Mar 14

Coordinator, E-Commerce and Authentication (Seasonal)

at Major League Baseball

New York, New York

We are seeking a Coordinator, E-Commerce and Authentication to support our NYC based team for the 2023 season.

  • Support E-Commerce operations and performance of multiple MLB platforms
  • Manage and grow ecommerce & authentication relationships with MLB/PDL clubs and licensed vendors.
  • Coordinate product lifecycle from launch to sale, which may include:
  • Collection/organization of assets
  • Development and execution of integrated marketing promotions and cross platform campaigns
  • Support warehouse relationship and Fulfillment Center on special requests (order reporting, tracking)
  • Financial support for clubs/vendors; invoice requests, sales reporting, etc.
  • Daily site maintenance and troubleshooting for E-commerce platforms.
  • Manage customer service inquiries and communication.
  • Work cross functionally to support MLB E-commerce/MLB authentication business objectives
  • Provide back-up support to MLB Operations Team as required (data integrity review, CS resolution)


  • Bachelor’s Degree and minimum 1-2 years of relevant experience in ecommerce, including experience with content management and/or site production.
  • Experience working with MS Office (Word, Excel, PowerPoint). Advanced Excel skills a plus.
  • Experience with Adobe Photoshop.
  • Knowledge of HTML and Email Marketing a plus.
  • Excellent written and verbal communication skills
  • Exceptional attention to detail.
  • Strong analytical skills.
  • Ability to think creatively, work independently and be a solution-based thinker.
  • Ability to multi-task within a fast paced, changing environment, and the ability to work well under pressure and with tight deadlines.
  • A passion/understanding for sports and baseball acumen

Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $24.00 to $28.00 The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.

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