Coordinator, E-Commerce and Authentication (Seasonal)

at Major League Baseball

New York, New York

We are seeking a Coordinator, E-Commerce and Authentication to support our NYC based team for the 2023 season.

• Support E-Commerce operations and performance of multiple MLB platforms
• Manage and grow ecommerce & authentication relationships with MLB/PDL clubs and licensed vendors.
• Coordinate product lifecycle from launch to sale, which may include:
• Collection/organization of assets
• Development and execution of integrated marketing promotions and cross platform campaigns
• Support warehouse relationship and Fulfillment Center on special requests (order reporting, tracking)
• Financial support for clubs/vendors; invoice requests, sales reporting, etc.
• Daily site maintenance and troubleshooting for E-commerce platforms.
• Manage customer service inquiries and communication.
• Work cross functionally to support MLB E-commerce/MLB authentication business objectives
• Provide back-up support to MLB Operations Team as required (data integrity review, CS resolution)

Requirements:

• Bachelor’s Degree and minimum 1-2 years of relevant experience in ecommerce, including experience with content management and/or site production.
• Experience working with MS Office (Word, Excel, PowerPoint). Advanced Excel skills a plus.
• Experience with Adobe Photoshop.
• Knowledge of HTML and Email Marketing a plus.
• Excellent written and verbal communication skills
• Exceptional attention to detail.
• Strong analytical skills.
• Ability to think creatively, work independently and be a solution-based thinker.
• Ability to multi-task within a fast paced, changing environment, and the ability to work well under pressure and with tight deadlines.
• A passion/understanding for sports and baseball acumen

Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $24.00 to $28.00 The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.