Bilingual Digital Projects Coordinator
Employment Type: Permanent Full-time, Hybrid/ remote
Overview
We are seeking a highly organized, detail-oriented, and motivated Bilingu al Digital Projects Coordinator to join our dynamic team. The ideal candidate will have a passion for project coordination and task organization, and will play a crucial role in ensuring the successful planning, execution, and delivery of a range of digital projects that span multiple channels. As a Bilingual Digital Projects Coordinator, you will collaborate with cross-functional teams, manage project timelines, prioritize tasks, and facilitate effective communication to achieve project goals. This position requires a strong understanding of web development processes, digital marketing channels, excellent communication skills, a proactive approach to problem-solving and project tracking and reporting.
Responsibilities
Intake all web requests from across the organization and business segments and serve as a primary point of contact for project and task-related communication Collaborate with stakeholders to define project/task scope, objectives, and deliverables and communicate project updates, progress, and potential risks to stakeholders Develop detailed project plans outlining tasks, timelines, and dependencies and lead team to ensure timely completion of milestones Coordinate with internal and external web developers, designers, content creators, and other team members to ensure seamless collaboration Oversee project budgets, including resource allocation, cost estimation, and expenditure tracking and proactively identify potential budgetary risks Prioritize projects and tasks appropriately based on value, cost, and impact Manage list of owned domains to retain key domains, prevent expiration of domain and hosting accounts, reduce broken links, and maintain value Liaise with IT Operations team to schedule and coordinate deployments and stakeholder communications Conduct thorough reviews of web deliverables to ensure they meet project specifications and quality standards Oversee and process incoming requests from other departments via Zendesk, our designated ticket management platform Support project planning and management for other digital initiatives, as required
Qualifications
Bachelor's degree in a related field or equivalent work experience 2-3 years experience in project coordination or project management for web development and/or digital projects Strong understanding of web development processes, technologies, and best practices Excellent organizational and time-management skills Exceptional communication and interpersonal skills Ability to thrive in a fast-paced, collaborative environment Familiarity with digital design and web standards such as AODA, WCAG is ideal Experience with Zendesk and Microsoft Suite programs is an asset Proficiency in project management tools and software is a bonus Fully bilingual in English and French with strong writing and presenting skills