About Evernorth:
Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.
Responsibilities:
- Engage in technical troubleshooting and problem resolution.
- Should be able to delve into UI code – mobile or portal, analyze code in backend services (Node JS, Python or any such app programming languages)
- Create DT synthetics, SPLUNK based monitoring, Tealeaf monitors and reports, advanced SPLUNK querying.
- Delve into technical issues impacting databases, caching, infrastructure, and applications – and arrive at solutions.
- On demand reporting
- Adhoc on demand support when needed on managed incidents.
- Scripting data fixes, automating job runs.
Qualifications
Required Skills:
- 10+ year of overall experience. Strong hands-on experience in application development and coding.
- Experience in Production Support, Java, Spring boot, SQL, monitoring tools, AWS.
- College degree (Bachelor) in related technical/business areas or equivalent work experience.
- Hands on experience with most of the following technologies:
- React / React Native / Angular and Java
- Mongo DB,
- Node JS
- Experience with cloud infrastructure (AWS, Google App Engine, or Heroku)
- Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc)
- Strong experience with enterprise security Including IAM Roles & Policies, Auth0 / Okta, Encryption, API Gateways, Firewalls, Private Cloud)
- Proven experience with coding and supporting enterprise application solutions.
- Strong technical and analytical skills
- Demonstrate ability to perform root cause analysis and suggest rectification options.
Nice-to-haves:
- Ability to mentor and lead junior engineers
- Demonstrated experience in coding, technical analysis.
- Ability to navigate a geographically diverse team and communicate effectively.
- Familiarity with cloud-based architecture usage in complex applications
- Strong analytical skills and demonstrate the ability to solve problems.
- Strong written and verbal communication skills with the ability to interact with all levels of the organization.
- Have a quality mindset, not just code quality but also to ensure ongoing application/data quality by monitoring data to identify problems before they have business impact