About the Role:
Position Title: Senior Analyst- KYC Planning Department
Corporate Title: Senior Analyst
Reporting to: AVP- KYC Planning Department
Location: Bengaluru
Job Profile:
Position details:
The Senior Analyst in the Planning Dept will support the Project Manager, who leads MUFG’s Global KYC Operations transformation, setting strategies and collaborating closely with related departments around the world. The Senior Analyst will assist the supervisor, who drives changes throughout the organization to establish the best-in-class KYC Operations, setting a new Target Operating Model and streamlining/enhancing processes with the latest technology for a large-scale cost and control benefits globally.
Roles and Responsibilities:
- Plan and execute various KYC projects in accordance with the supervisor’s instruction, such as: Target Operating Model implementation
- Business Process Re-engineering
- Process standardization/optimization
- System architecture enhancement
- Ensuring above is completed as planned by coordinating various tasks and teams.
- Identify the goals (deliverables), timelines and requirements of each project. Establish consensus among a wide range of stakeholders by offering “win-win” solutions and solving conflicting views.
- Implement a robust project management structure and maintain project documentation which meets our global audit standards.
- Monitor progress and keep stakeholders informed of each project status. Escalate issues in a timely manner.
- Work in a collaborative manner with stakeholders at regional and global level while maintaining and adhering to high quality standards.
- Liaise with the relevant team to identify gaps in the project. Create and propose countermeasures to the supervisor.
- Apply expert business transformation and KYC knowledge and create a platform to maximize our productivity and control of the environment.
The areas include:
- Operating processes and procedures
- Coordinating with relevant department to use the system effectively in their daily jobs
- In line with the above, liaise with the relevant team to identify gaps in the project, and create and
- propose countermeasures to the supervisor.
- Ensure efficiency, accuracy, and completeness of operations by producing better business
- frameworks.
- Conduct business analysis at MUFG local branches across the globe
Job Requirements:
- In-depth knowledge of KYC requirements, systems, and operations under Global Standard
- Ability to proactively engage and maintain excellent cooperation with stakeholders at all levels.
- Ability to verify data and information and analyze it to suit the direction of a project.
- Ability to handle escalations without delay and provide resolution of issues.
- Strong communication skills (verbal and written) and good organizational and inter-personal skills.
- Results oriented & willingly undertake new challenges, responsibilities / assignments.
- Appropriate PC skills (such as MS Project, Excel, etc.)
- 5 - 7 years of operational transformation
- Operational system design, development, and implementation
- Six Sigma / PMP certification preferred.