We are looking for an experienced and well-organised Sales Coordinator to provide the necessary support to the team who will ensure that all the calls, messages and emails received are well handled.
Responsibilities :
- Coordinate sales by managing query flow of calls/emails/messages with communicating relevant information.
- Respond to complaints from customers/clients and coordinate with after-sales support when requested.
- Store and sort financial and non-financial data in an electronic form.
- Handle the processing of all enrolments and re-enrolments with accuracy and assigning them coach (based on client’s assessment) to start their program within the timeliness.
- Inform clients of unforeseen delays or problems and keep on updating the team as well.
- Assist in the preparation and organising of promotional material/events for the company.
- Provide support, details and brief of IMWOW programs to the prospects over call, messages and emails as required.
- Handle social media queries regarding our programs and assisting them to enrol.
- Maintain client’s data and do data analysis.
- Go the - Extra mile - to meet sales target and facilitate future sales.
- Any other duties as may be reasonably requested from time to time by your reporting manager.
Essential Skills
- The ability to demonstrate the capability to hit and exceed targets
- Professional phone manner with a consultative approach
- Highly organised and self-motivated with the ability to prioritise tasks
- Must be able to work accurately, under pressure, to meet strict deadlines
- Ability to stay calm and on-task in high-stress situations
- Ability to multitask and prioritise daily workload
- Discretion with personal and confidential information
Requirements/Qualification
- Proven experience in sales or relevant environment, experience as a sales coordinator or in other administrative positions will be considered a plus;
- Good computer skills (MS Office)
- Proficiency in English
- Well-organised and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication
- Certification in sales or marketing and interest in fitness will be an asset
- Bachelor’s degree required
Salary : ₹25,000.00 - ₹30,0000 per month (Plus Incentives)
Schedule : Day shift
Ability to commute/relocate : Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education : Bachelor's (Preferred)
Experience : total work: 0-1 year (Required)
Sales : 1 year (Preferred)
- Language: English (Preferred)