WE ARE HIRING FOR OUR CLIENT.
Job Description
• Use your expert knowledge to arrange and make reservations for flights, hotel stays, travel excursions, and vacation packages.
• Speak with contacts at properties across the globe to help customize clients' vacations to their needs.
• Candidate must have the knowledge for Outbound destination in sales (Singapore, Thailand , Malaysia, Bali, Dubai, Maldives, Mauritius or more)
• The Candidate must work in B2C.
• Recommend restaurants, and sightseeing destinations, and arrange travel discounts.
• Assist clients with the planning and partaking of their travel needs.
• Prepare promotional materials to sell itinerary tour packages and all-inclusive adventures.
• Handle unforeseen problems and complaints and determine eligibility for refunds if necessary.
• Ensure the accuracy and completeness of travel policies and process documentation.
• Prepare travel authorizations in accordance with the agency's travel regulations.
•Perform follow-up as needed and within the time frame promised to the customer.
• Proactively provide feedback to management to avoid future customer issues.
• Able to maintain a strong work ethic and positive attitude.
• Requires careful attention to detail.