About Us
Over the last five years, Westcoast Cloud has seen massive growth. We’ve grown to a team of more than 60 and are a leading Microsoft Gold Solution Provider. Westcoast Cloud has won the Cloud Distributor of the Year at the CRN UK Channel Awards.
What is the role?
The Cloud Consultant role within the Technical Centre of Excellence (TCOE) team delivers enablement for partners on various Microsoft Cloud solutions. Cloud Consultants are primarily focused on the strategic business levers of Security, Copilot, AI, Modern Work, Azure, and Biz Apps.
The ideal candidate should have a primary proficiency in Microsoft 365 solutions such as Microsoft Defender, Microsoft Sentinel, Intune, and Copilot.
Day-to-Day Responsibilities:
- Provide technical enablement and Pre-Sales assistance across all teams within Westcoast Cloud.
- Work closely with customers through Microsoft solution engagements to understand their business goals, challenges, and requirements, and provide strategic guidance and best practices on how to leverage Azure and M365 to achieve them.
- Conduct workshops, assessments, and demos to highlight the value and capabilities of Azure and M365 services and help clients envision their future state.
- Collaborate with the sales teams and provide technical leadership in customer meetings and/or during pre-sales engagements.
- Keep yourself updated on the newest trends, features, and advancements in Azure and M365. Share your expertise and perspectives with both the team and the wider organisation.
- Serve as a trusted advisor to our partners, ensuring their needs are met and effectively selling through a consultative approach that highlights the benefits of security and a cloud-first strategy.
- Monitor emails and respond to partners using your in-depth knowledge and conduct thorough research in relation to the solution area.
- Assist in additional duties outside of the primary scope of responsibilities, including cross-functional projects, internal team support, and any ad-hoc tasks to contribute to the overall success of the team and organisation.
Is this the role for you?
To be successful in this role, you will have some of the following skills and experience and the desire to develop in other areas:
- Experience of delivering enablement on M365 and/or Azure, Dynamics, non-Microsoft products.
- Possess a willingness to learn and co-operate as part of a team and maintain and drive robust technical standards.
- Excellent telephone manner along with friendly customer service skills.
- Good communication, literacy, and organisational skills.
- Attention to detail.
- Passionate about customer satisfaction.
- Able to prioritise and keep calm within high-pressure situations.
- A logical approach to influence technology strategies and decisions with a high level of expertise and knowledge.
- Coordinate regular testing of cloud vendor solutions to address faults and provide evaluations.
- Able to follow existing processes and assist in designing new ones.
- Show initiative in finding improvements.
- Excellent presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
A successful candidate will be keen to adopt new skills and self-motivated to educate themselves further, and in return will receive structured support for personal development and certifications for the areas they wish to succeed.
What will we do for you?
This is an excellent opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business, and develop strong, long-standing industry relationships.
- A starting salary ranging from £50,000 with more for an exceptional candidate.
- We will help you grow! To help you unlock your full potential and progress your career, we provide you with all the training and development opportunities you will need to succeed. We offer funded Apprenticeships, work-based studies, and professional qualifications.
- We have a generous benefits package including 25 days holidays and employee referral bonus scheme.
- You’ll have access to Westcoast Wellbeing – including full Employee Assistance services, access to mental health counselling, virtual GP, Physiotherapy, enhanced family leave policies, life insurance, and schemes including eye care and cycle to work.
- Our teams enjoy many social and charitable events throughout the year.
What’s next?
If you are ready to work for a company that believes people are the most important asset and highly recognises and rewards their employees, then click apply and complete the short application process (5-6 mins).
Please be aware that our recruitment team handles a high volume of applications, making it challenging to provide individual feedback to every candidate. If you do not receive a response from us within 14 working days , kindly note that we have chosen to pursue other candidates for this opportunity. We appreciate your interest and encourage you to explore future opportunities with us.
Job Types: Full-time, Permanent
Pay: £50,000.00-£60,000.00 per year
Benefits:
- Company pension.
- Cycle to work scheme.
- Enhanced maternity leave.
- Enhanced paternity leave.
- Free parking.
- Health & wellbeing programme.
- Life insurance.
- On-site parking.
- Referral programme.
Schedule:
- Day shift.
- Monday to Friday.
- No weekends.
Work Location: In person.
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