IT Support Analyst
Location: Barbican
Salary: £30,000
Are you an IT Support Analyst looking for your next opportunity?
About the Company
A leading Managed Services Provider and Business Management Consultant within the legal sector is looking for a proactive, inquisitive, and knowledgeable individual to join their team as a Support Analyst.
Responsibilities
- Provide on-site and remote assistance for clients
- Provide day-to-day IT troubleshooting and proactive advice
- Complete all regular scheduled visits and tasks, per the applicable Service Level Agreements
- Assist in the deployment, monitoring, maintenance, development, upgrade, and support of IT systems
- Support the technical leads in all new application and cloud-hosted projects, as well as the migration of existing client infrastructure onto the company's platform
Candidate Requirements
One to two years' experience gained within a previous support role, with proven experience in supporting Microsoft 365 applications and technologies. You should have ideally worked within a client-facing capacity within a professional services firm and will understand the challenges associated with such environments and with people who sell their time. The ability to manage your own workload and time efficiently to handle various day-to-day responsibilities while also supporting the Head of IT and technical leads within the team.
Essential Skills and Personal Qualities
- Microsoft Windows Operating Systems
- Microsoft 365 Suite - Exchange Online, Outlook, Word, Teams, OneDrive, SharePoint, etc.
- Mobile Device Management (Intune)
- Configuration of hardware and the deployment of equipment
- Basic networking and communications (LAN/WAN)
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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