Job Description:
Responsibilities:
Handling & Replying to customer inquiries through email, phone, and/a live clients. Maintaining customer relations. Providing feedback to Supervisor/head on customers' needs/feedback. Preparing & Generating reports relating to customers' queries. Researching into customers problems and providing practical solutions Researching into any games/match/event information & statistics. Recording customers queries/concerns into the systems Data entries of event results into the system And all other tasks/responsibilities assigned by the Supervisor/Head of Dept.
Requirements:
Candidate must possess at least a Bachelor's/College Degree, in any field. Work experience of at least 2 years in customer service including online support customer support via live chat will be strongly considered Vietnamese who can speak English and is willing to relocate in Philippines Must be knowledgeable in the use of electronic mail (email), live chat, and other online communication tools Highly organized, self-motivated and able to work independently or with a team Proficient in Microsoft Word, Excel, PowerPoint, and all other programming used for presentation and marketing
Must be knowledgeable in Sports.
Contact:
An Le, Annie
Email:
Phone number: (+84) 369 178 150