Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Client Partner with a strong track record of results to join our elite Client team.
Aligned to the Retail industry, you will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centres, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.
Your Impact:
• Lead our relationship with a small number of high value clients, acting as their PS lead and ensuring profitable YoY Growth through delivering great outcomes
• Own the relationship with each of your clients, to deliver on agreed sales and revenue targets, through growth in existing and new opportunities
• Foster deep relationships with customer C-suite through thought leadership
• Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
• Account Planning for your clients, with a mix of a 2-3 year planning horizon, and more tactical executions across the full PS portfolio
• Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
• Report on monthly, quarterly, and annual targets and ensure account planning meets defined commercials goals
• Be the point of escalation for your Clients, ensuring delivery expectations and overall client satisfaction by orchestrating relevant Delivery stakeholders
• Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
• Cross-sell across our horizontals, services, solutions, and capabilities
• Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community
• Manage PS Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
• Contribute to Global Client Partner community, supporting best practices, case studies, and education
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