Job Purpose:<br>Maintains database by entering new and updated customer and account information.<br><br>Duties:<br>* Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.<br><br>* Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.<br><br>* Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.<br><br>* Maintains data entry requirements by following data program techniques and procedures.<br><br>* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.<br><br>* Tests customer and account system changes and upgrades by inputting new data; reviewing output.<br><br>* Secures information by completing data base backups.<br><br>* Maintains operations by following policies and procedures; reporting needed changes.<br><br>* Maintains customer confidence and protects operations by keeping information confidential.<br><br>* Contributes to team effort by accomplishing related results as needed.<br><br>Skills/Qualifications:<br>Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level