About Us
About Us
AVERUS comes from the Latin root word for truth, ver. It is one part of our promise to provide transparency in our service, by providing comprehensive and tailored communication that meets your needs and exceeds your expectations, raising the bar by listening to our customers and delivering true performance. We work hand-in-hand as your vendor-partner. Committed to providing you with value and safe operations. These values have helped us grow and maintain our leading position in self-performed kitchen exhaust cleaning services.
We service Arizona, Utah, Texas, Oklahoma, New Mexico, California, Nevada, Idaho, Montana, Oregon, and Washington. We provide service accountability, we care about every service, every customer, every employee, and partner, and it shows. Our customers include corporate chains, franchise groups, independent restaurants, retail customer, hotels, casinos, hospitals, supermarkets, country clubs, schools, food processing, and industrial locations.
We are fully insured and bonded, with over 25 years of experience keeping systems fire-safe; you can feel confident in our full range of innovative and professional solutions. All of our techs are fully trained and PWNA certified and ready to get to work so give us a call!
Expert Service Since 1995
In 2018, Averus businesses completed 141,000 services and over 1,350 projects for our customers. 90% of soak tank services, 96% of our kitchen exhaust services, and 100% of our filter services were completed by our own teams. Our customer satisfaction rate has remained high, at 99.9%, making 2018 another year of exceptional fire safety in our 34-year history!
One Provider For Your Fire Protection Needs
Averus West is structured to self-perform almost all our hood cleanings and we offer kitchen exhaust cleanings throughout the western part of the United States while adding an element of quality control over service and operations not previously available in this industry – and we can work with your facilities team directly and/or with work order management software programs.
Nationwide Fleet With Individual Attention
With trucks and teams on the road nearly 24/7, we service both local and regional customers. Our teams are always here to serve – we prioritize you, our customer.
Thorough Follow-Up & Transparent Reports
As if that wasn’t enough, we’re also able to provide industry changing up-to-the-minute data regarding your KEC cleans and deficiencies. Go online at your convenience or signup for auto emails to receive real-time work orders, invoices, pictures and deficiency notification. Our reports after each cleaning are thorough and transparent and only a mouse-click away.
Why Choose Averus?
Comprehensive On-Site Evaluation Provided
- Comprehensive quotes for kitchen exhaust and fire prevention
- Detailed system review with picture documentation
- NFPA-based recommendation for exhaust system cleaning cycle
- Identification of situations that may require corrective action
- A detailed service program customized to fit your specific needs
Count on The Red Carpet Treatment
- Professional, courteous and efficient customer service associates
- Flexible scheduling process to meet your specific needs
- Predetermined service appointments available
- Averus West teams are available 24/7 for emergency response
Actions Speak Louder Than Words
The Averus West recipe for success combines three key ingredients: state of the art cleaning equipment, chemicals and proven techniques. This ensures that your entire system is thoroughly cleaned top to bottom:
- Exhaust Hood Plenum
- Accessible Horizontal and Vertical Ductwork
- Grease Exhaust Fans
Corporate Responsibility
We have a vision all companies will work to continuously look for ways to conserve resources and reduce the impact on our environment while maintaining the highest level of service customers expect and remaining committed to safety.
Since 2006 we have worked to reduce the amount of paper we consume and with improvements in technology we have steadily reduced our use. We started with the simplest change, double-sided printing, then we developed e-billing practices that were available to customers of all sizes. Beginning in 2012 we started developing technology for tablet and hand-held devices, rollout began in 2013 with completion among all divisions and lines of business completed in 2015. In 2014 alone we saved almost a million pieces of paper and 120 trees.
As a service company we have a large fleet and fuel and fleet efficiencies are an area of continuous review. In 2011 we began a concerted effort to upgrade our fleet to more fuel-efficient vehicles and by 2013 our entire fleet of service vehicles had been transitioned to more fuel-efficient Transits, Chevy Cargo vans, and Nissan vans. Upgrading to newer service vehicles significantly reduced the overall consumption of fuel and lessening our impact of carbon emissions on the environment. We also work to position our teams close to our customers, to further fuel usage and carbon emissions.
These are our main focuses at this time, along with partnering with other businesses that share our vision. Acknowledging our actions and impact to the environment are inherent to our business and operations. We are committed to operational efficiencies and reducing waste in all areas of operations. Carpe Diem!