Davidson's

<p><strong>Position:</strong> Account Manager</p><p><strong>Location:</strong> Clearwater, FL</p><p><strong>Company:</strong> Gunstores.com</p><p><strong>Position Overview:</strong></p><p>Are you passionate about customer service and eager to make a significant impact in the firearms e-commerce industry? Gunstores.com, a growing platform dedicated to supporting firearm dealers, is seeking a dynamic and motivated Account Manager. This role is vital in ensuring our dealers are fully supported, engaged, and maximizing their potential on our platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Dealer Engagement:</strong> Establish and maintain strong relationships with dealers, guiding them through the onboarding process, and ensuring their profiles are accurate and up to date.</li><li><strong>Support &amp; Communication:</strong> Serve as the primary point of contact for dealers, addressing questions, concerns, and new business inquiries via phone and email.</li><li><strong>Platform Utilization:</strong> Educate dealers on the features of Gunstores.com, helping them to optimize their use of the site to grow their businesses.</li><li><strong>Problem-Solving:</strong> Work closely with industry partners and internal teams to resolve any issues dealers or online customers encounter.</li><li><strong>CRM Management:</strong> Accurately enter and update customer information in our CRM system, ensuring a seamless customer experience.</li><li><strong>Follow-Up:</strong> Proactively follow up with dealers to ensure satisfaction and encourage further engagement with the platform.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Experience:</strong> 1-3 years of experience in account management, customer service, or a related field. Experience in the firearms industry or e-commerce is a plus.</li><li><strong>Technical Skills:</strong> Proficient in Microsoft Office applications and CRM systems.</li><li><strong>Communication:</strong> Excellent verbal and written communication skills, with the ability to build rapport and convey information effectively.</li><li><strong>Problem-Solving:</strong> Strong analytical and problem-solving abilities, with a focus on customer satisfaction.</li><li><strong>Attitude:</strong> A growth mindset, high energy level, and a team-oriented approach are essential.</li><li><strong>Flexibility:</strong> Ability to handle multiple tasks and priorities in a fast-paced environment.</li></ul><p><strong>Compensation &amp; Benefits:</strong></p><ul><li><strong>Salary:</strong> The starting salary for the position will be $19 p/hr</li><li><strong>Benefits:</strong> Comprehensive benefits package, including company-paid medical, life insurance, and family telemedicine benefits. Additional voluntary benefits include dental, vision, supplemental life insurance, flexible spending accounts, and a 401(k) retirement plan with a generous match.</li><li><strong>Work Environment:</strong> Gunstores.com offers a business casual environment that values work-life balance and professional growth.</li></ul><p><strong>About Gunstores.com:</strong></p><p>Gunstores.com is dedicated to supporting firearm dealers by providing a comprehensive e-commerce platform that simplifies and enhances their business operations. As we continue to grow, we are committed to offering innovative solutions and exceptional service to our dealers.</p><p><strong>Application Process:</strong></p><p>Interested candidates should submit their resume and cover letter to hr@gunstores.com. Gunstores.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin.</p><p><strong>Additional Information:</strong></p><ul><li>Offers of employment are conditional upon passing pre-employment drug testing and a criminal background check</li></ul>