Job Overview: The Supported Living Manager is responsible for overseeing and managing supported living services in London for individuals with mental health conditions, disabilities, neurodiversity or those requiring assistance to live independently. This role involves ensuring high-quality care, compliance with regulatory standards, and the effective management of staff and resources.

Salary determined by experience.

Key Responsibilities:

Service Management:

Oversee the day-to-day operations of supported living services.
Ensure that services are delivered in line with the organization’s policies and procedures.
Develop and implement care plans tailored to individual needs.
Maintain high standards of care and support, promoting independence and quality of life for service users.

Staff Management:

Recruit, train, supervise, and support staff, including support workers and care assistants.
Conduct regular performance appraisals and provide ongoing professional development opportunities.
Ensure adequate staffing levels are maintained at all times.
Address any staff issues or grievances in a timely and effective manner.

Regulatory Compliance:

Ensure compliance with all relevant legislation, standards, and guidelines.
Prepare for and participate in inspections and audits from regulatory bodies.
Maintain accurate records and documentation as required by regulatory authorities.

Financial Management:

Manage budgets and financial resources effectively.
Monitor and control expenditure, ensuring services operate within budget.
Prepare financial reports and forecasts as required.

Quality Assurance:

Implement quality assurance processes to monitor and improve service delivery.
Conduct regular reviews and assessments to ensure continuous improvement.
Collect and respond to feedback from service users and their families.

Health and Safety:

Ensure a safe working environment for staff and service users.
Conduct risk assessments and implement measures to mitigate identified risks.
Ensure compliance with health and safety regulations.

Liaison and Communication:

Act as the main point of contact for service users, families, and external agencies.
Foster positive relationships with stakeholders, including healthcare professionals and community organizations.
Communicate effectively with all parties involved in the care and support of service users.

Qualifications and Skills:

Essential:

Relevant professional qualification in health and social care (e.g., NVQ Level 5 in Health and Social Care, RMA).
Proven experience in a managerial role within supported living or similar settings for a minimum of 3 years.
Excellent knowledge of regulatory standards and best practices in supported living.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Ability to manage budgets and financial resources effectively.
Strong organizational and problem-solving abilities.

Desirable:

Degree in social work, healthcare management, or a related field.
Experience in working with individuals with complex needs.
Knowledge of local community resources and networks.

Working Conditions:

This role may require occasional evening and weekend work to meet the needs of the service users and to attend meetings or training sessions.
On-call duties may be required as part of the role.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and career progression.
Supportive and inclusive working environment.

We are looking for someone to start ASAP.

Job Type: Full-time

Pay: Up to £35,000.00 per year

Experience:

Working with people with mental health conditions: 3 years (preferred)
Health and Social Care management: 3 years (required)

Licence/Certification:

Health and Social Care certification (e.g. NVQ, BA) (preferred)
Driving Licence (required)

Work authorisation:

United Kingdom (required)

Location:

London, Greater London (required)

Work Location: In person

Application deadline: 11/09/2024
Reference ID: FCAS-Lom-AMGR

#J-18808-Ljbffr

Filey Care and Support Ltd

New Jobs

Area Manager