About Hxplain

Hxplain Digital Health Technology Solutions Private Limited is a Med-EdTech platform startup based in Chennai. We provide Continuing Education, Knowledge Updation and Skill Development Training for working professionals in the hospital services industry. Our platform facilitates informed decision-making, participation, and increased awareness of healthcare delivery and management.

Role Description

We are looking for Masters in Hospital Management/graduates/post graduates/ to join our Customer Experience and Onboarding Team.

The responsibilities will involve

Client user onboarding - Close coordination with key stakeholders at client site, getting their user dataset, loading it on our system
Interactions with end users to help them download the app on their phone and get them started
Be part of organising events at client site for launching the product
Ongoing customer support
Monitoring user adoption, generating reports
Travel to customer site in and outside Chennai

Qualifications

Fair levels of communication skills in English and at least one regional language (Tamil, Telugu, Kannada, Hindi) to interact with various clients
Attitude to get things done. Interact with users to get needed data, download the app and get started
Have a vehicle to commute to client site in Chennai
Ability to travel to cities outside Chennai
Knowledge of excel sheets, word documents and powerpoint presentations
Qualification: Graduates (any stream)/Post Graduates/Masters in Hospital Management, 1 year experience.

Interested Candidates Contact

Vinutha Pinapala, +91 6369154969 ,

Hxplain Med-EdTech

New Jobs

Member- Customer Experience Team