How we do business

For 225 years, we’ve served our customers, shareholders and communities with integrity and respect. We work diligently to uphold our core values in everything we do.

Working toward a stronger future 

We believe that financial institutions have a vital role to play in shaping the global economy. Our goals reflect this responsibility and keep us focused on the service we can provide for our employees, shareholders and communities. 

Our business principles

Our firm is defined by exceptional client service, operational excellence, a commitment to integrity and a winning culture. These four tenets inform all aspects of our company culture and approach to service. 

We power economic growth, 

serving our customers, clients and communities for over 225 years.  

We uplift communities around the world, 

making tangible impact at scale. 

We champion opportunity and enterprise 

that unlock equity, inclusion and sustainable growth. 

We are a great place to work — 

an unmatched combination of humanity and excellence at scale. 

“The strength of our company has allowed us to always be there for our clients and communities - in good times and in bad times - and this strength enables us to continually invest in building our businesses for the future."

Jamie Dimon

Chairman and CEO

JPMorganChase