SUMMARY:

The HR Operations Specialist at the Santa Fe Recovery Center (SFRC) is a critical team member within the Human Resources department. This role ensures accurate and timely management of employee benefits, employee data, compliance with reporting requirements, and seamless payroll processing. As the designated HRIS (currently Paylocity) expert, the HR Operations Specialist leverages their system knowledge to streamline HR operations, improve efficiencies, and support organizational goals.

REPORTING:

Reports to the Associate Vice President of Human Resources

POSITIONS SUPERVISED:

None

DUTIES AND RESPONSIBILITIES:

Employee Data Management:

Maintain accurate employee records, including data input, updates, and audits in the HRIS (Paylocity).
Transform the HRIS system to be the sole HR ecosystem for all HR-related forms and information.
Transfer and maintain all HR-related functions and convert documents into Paylocity forms for ease of use and data integration and tracking.
Coordinate with Learning and Development Specialist to cross reference and maintain all required training records on Paylocity. Create monthly update system and report to ensure all required trainings are up to date.
Ensure timely updates for new hires, terminations, promotions, salary changes, and benefits enrollment.
Generate reports and insights to support decision-making and compliance requirements.

Payroll Liaison:

Act as the primary liaison between HR and payroll, ensuring accurate and timely submission of payroll data.
Audit payroll data for accuracy, including hours worked, overtime, and deductions.
Collaborate with Finance to resolve discrepancies and ensure compliance with state and federal regulations.

Paylocity Expert:

Serve as the in-house "guru" for all things HRIS, currently Paylocity, providing technical support and training for HR staff and other employees.
Configure system settings to align with organizational policies and needs.
Continuously identify and implement process improvements using Paylocity's functionalities.

Benefits Administration:

Serve as the in-house "guru" for all things related to employee benefits by administering benefits, providing technical support and trainings as needed.
Works with brokers, benefit plan contacts and related vendors.
Assists employees with questions or concerns about their benefits.

Compliance and Reporting:

Prepare and submit required reports for compliance with federal, state, and organizational regulations (e.g., EEO, ACA, etc.).
Ensure data integrity and confidentiality across all HR systems.
Assist with audits by providing accurate and timely documentation.

HR Process Optimization:

Collaborate with the HR Director to refine workflows and processes, improving efficiency and employee experience.
Assist in developing and implementing policies and procedures related to HR data and payroll management.
Provide support for HR projects and initiatives as needed.

Employee Support:

Respond to employee inquiries regarding payroll, benefits, and system navigation in a timely and professional manner.
Facilitate user-friendly training sessions for staff on Paylocity and related tools.
Assists with planning and execution of special events such as benefits enrollments, organizational meetings, employee recognition events, and other employee meetings and activities.

MINIMUM QUALIFICATIONS:

Skills/Knowledge/Abilities:

Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion.
Problem-solving mindset with a focus on process improvement.
Ability to manage multiple priorities in a fast-paced environment.

Education and Experience:

Bachelor's degree in human resources, Business Administration, or a related field (preferred).
2+ years of experience in HR operations, payroll, benefits administration or related roles.
Expertise in Paylocity or similar HRIS systems.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office Suite, particularly Excel.
Knowledge of state and federal employment laws related to payroll, benefits and reporting.

Oversees and maintains optimal function of the HRIS, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

Maintains accurate and up to date human resources files, records and documentation.

Responsible for ensuring benefits are administered and accurate while ensuring employees are enrolled and disenrolled correctly.

Works with Finance to process payroll each cycle.

Answer employee questions about their payroll, benefits and HR policies and procedures.

Oversight and management of employee benefits by acting as a liaison between the organization and external benefit providers and vendors, which may include health, disability and retirement plan providers.

Provides training, technical support, troubleshooting, and guidance to HRIS users.

Collaborates with leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions.

Manages permissions, access, personalization, and similar system operations and settings for HRIS users.

Ensures that custom functions and documentation such as automated queries, filters, macros, and reports are implemented and tested prior to rolling out to staff.

Compiles and/or assists with the acquisition of complex data reports, summaries, and logs for senior executives and HR staff.

Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.

Ensures system compliance with data security and privacy requirements for the HRIS system.

Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.

Performs periodic audits of HR files and records to ensure data is accurate.

Assists with planning and execution of special events such as benefits enrollments, organizational meetings, employee recognition events, and other employee meetings and activities.

Performs other duties as required.

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Santa Fe Recovery Center, Inc

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Human Resources Operations Specialist