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<P style="font-weight: 400"><SPAN style="font-style: inherit">SourcePro Search is conducting a search for a highly motivated and hands-on 2nd and 3rd Shift Trade Support & Quality Assurance Analyst to join a Trading Operations Futures Team.<BR/><STRONG><BR/>***This is a hybrid role after onboarding.<BR/><BR/></STRONG></SPAN></P><P style="font-weight: 400"><SPAN style="font-style: inherit">The ideal candidate will have the opportunity to be in from the ground-up and have a direct impact on the operations of the new trading platform. They must demonstrate the ability to proactively participate in the end-to-end system testing process within a fast-paced trading environment. Candidates are required to develop a deep understanding of Business System Requirement documents and translate these concepts into automated production test scenarios. </SPAN></P><P style="font-weight: 400"> </P><P style="font-weight: 400"> </P><P style="font-weight: 400"><SPAN style="font-style: inherit"><STRONG>This candidate will work 1st shift temporarily until the new trading platform goes live in 2025.</STRONG> Once that occurs, they will receive a shift differential and migrate daily workload to the new shift hours. The Futures team will be instrumental in creating policies and workflows that will persist through the launch of the new trading platform. </SPAN></P><P style="font-weight: 400"><SPAN style="font-style: inherit">The Trading Operations team is responsible for all front-line customer support. It is critical that the candidate has a meticulous attention to detail in following operational processes and procedures. Trading Operations is also responsible for all client interface and business functionality testing of the Trading systems.</SPAN></P><P style="font-weight: 400"> </P><P style="font-weight: 400"><SPAN style="font-style: inherit"><STRONG><STRONG style="font-style: inherit">What You’ll Do:</STRONG></STRONG></SPAN></P><UL style="font-weight: 400"><LI style="font-style: inherit"><SPAN style="font-style: inherit">Interacting directly with member Firm’s trading desks to provide all operational support.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Coordinate with external technical staff for firm configurations of trading sessions and networking connectivity.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Maintaining and completing all daily Exchange Operations.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Evaluate and monitor order status, net positions, daily settlements and client connectivity.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Analysis and review of client investigations.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Participating in the firm’s Quality Assurance program.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Developing, authoring and troubleshooting comprehensive test scenarios which are validated against the testing system.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Proactively participating in the review of business requirements for the purpose of developing test case scenarios that ensure complete test coverage of application functionality.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Developing, maintaining and executing test plans that validate new features and releases.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Ensuring all software issues are reported and handled efficiently per the firm’s software defect remediation process.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Participating in all aspects of a full-life cycle development methodology.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Developing and performing application certification with external clients to ensure smooth transition of new features being enabled in the production environment.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Communicating status efficiently and ensuring the team is on track for all manual testing.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Providing timely resolution of technical and user specific issues and requests.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Engaging in continuous process evaluation and improvement.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Assisting Department Manager with Industry-based calls.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Maintaining knowledge of Industry trends and their impact on trade support.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Troubleshooting technical and functional issues based on exchange Rules and system design.</SPAN></LI></UL><P style="font-weight: 400"> </P><P style="font-weight: 400"><SPAN style="font-style: inherit"><STRONG><STRONG style="font-style: inherit">What You’ll Bring:</STRONG></STRONG></SPAN></P><UL style="font-weight: 400"><LI style="font-style: inherit"><SPAN style="font-style: inherit">Bachelor's degree or equivalent in Finance or IT/Computer Science.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Proficient in Microsoft Excel.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Knowledge/prior use of JIRA tracking software is a plus.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Futures, options and/or equities Industry background is a plus.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Experience testing trade execution systems at an exchange or for an ECN/ATS is a plus.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Must have the capacity to thoroughly understand the Software Quality Assurance testing process and best practices.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Strong team based and customer facing verbal and written communication skills are a must.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Must possess the aptitude for automated testing of a platform in an integrated testing environment, as well as testing user-interface and transaction-processing systems.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Effective analytical and problem-solving skills.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Required to be a self-motivated, patient, dynamic, organized and responsible team player.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Function at a high level and prioritize critical tasks in a dynamically changing environment.</SPAN></LI><LI style="font-style: inherit"><SPAN style="font-style: inherit">Possess a strong sense of ownership and responsibility.</SPAN></LI></UL><P style="font-weight: 400"> </P>
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