Wayland Branch

<br /><b>Overview</b><br/><br /><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank’s core values and mission. This is accomplished by focusing on the customer experience, achievement of operational excellence, focus on performance goals, solid decision making, and a commitment to the success of the Bank and of their team. </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested.</span></p><br /><br /><b>Responsibilities</b><br/><br <p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"><u>Customer Experience</u></span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">Develops an understanding of customers’ needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. </span></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"><u>Operational Excellence</u></span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">Ensures quality and accuracy of work. Demonstrates sound technical knowledge, including of Bank products, services and technology services. Stays informed of and adheres to alerts, procedures and policies. </span></p><p style="margin: 1em 0px;"><span style="font-family: verdana,geneva; font-size: 10pt;">Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance. Complies with all Bank policies including those pertaining to confidentiality, email, and others.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"><u>Teamwork</u></span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">Is an engaged member of the branch team; steps up as needed to accomplish team objectives. Supports the branch supervisors in implementing Bank policies, procedures and initiatives and creating a positive work environment. </span></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"><u>Credibility</u></span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">Follows through on tasks and assignments, manages time and priorities effectively and demonstrates flexibility. Expresses ideas well and clearly; uses professional written, verbal and electronic communications. Supports branch, division and Bank’s strategic goals. </span></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"><u>Decision Making</u></span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">Understands and complies with Bank policies and procedures. Is aware of potential risks and alerts branch supervisors as appropriate. Brings requests for exceptions to branch supervisors as appropriate. </span></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;"><u>Miscellaneous</u></span></p><p style="margin: 0in 0in 0pt;"><span style="font-size: 10pt;"><span style="font-family: verdana,geneva;">Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Performs other related and unrelated duties as required. </span> </span></p><img src="https://analytics.click2apply.net/v/JLmKeGiQ7AVrxIXPsWLoQ"><b>Qualifications</b><br/><br /><p style="margin: 0in 0in 0pt;"><span style="font-family: verdana,geneva; font-size: 10pt;">High School diploma or its equivalent. Three to six months banking or retail cash handling experience preferred. Strong customer service, interpersonal and organizational skills desired. Must possess knowledge of basic math principles and be able to perform basic mathematical procedures. Must possess intermediate technology skills, including knowledge of Microsoft Office. Must be able to work extended and weekend hours. Scheduling and work location flexibility required. Must be able to stand for extended periods of time and lift 25 pounds. </span></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0px;"><span style="font-family: verdana,geneva; font-size: 10pt;"><strong><span style="color: black;">Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled</span></strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: verdana,geneva; font-size: 10pt;"><strong><span style="color: black;"><span style="text-decoration: underline;">Search Firm Representatives, Please Read Carefully:</span> Middlesex Savings Bank does not accept unsolicited resumes from search firms for this or any employment opportunity.</span></strong></span></p><p>PI245336882</p><br /><br /><b><a href="https://www.click2apply.net/JLmKeGiQ7AVrxIXPsWLoQ">Apply Here</a></b>