Candidates must be eligible to work in the UK without sponsorship

About Us

WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance.

Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone. Over one thousand organizations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

The Application Consultant works to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each customer. The Application Consultant works with the Global Services project teams to ensure the WFS Suite products being developed comply with the needs of the customer and are delivered successfully by configuring the software according to the customer’s documented workforce management business requirements and validating their expected results.

Responsibilities

Responsible for configuring the WorkForce Software (WFS) Suite according to the customer business requirements using JavaScript, HTML, or other scripting tools.
Support confirmation and refinement of business requirements with the client in meetings and client workshops.
Understand the WorkForce Software Product configuration requirements.
Understand project scope and implementation approach for assigned projects.
Continuously improve WorkForce Software Product solution skills by staying updated with the latest enhancements.
Handle complex issues including administrative and configuration challenges.
Communicate roadblocks and seek out guidance in a timely manner.
Write complex formulas that leverage mathematical and/or programming skills.
Perform unit and system testing of the configured application.
Help facilitate client workshops either onsite or remotely.
Identify and escalate out of scope requirements and delays to the Project Manager or Senior Team members.
Organize multiple tasks and prioritize as needed to meet deadlines.
Attend and participate in team meetings.
Follow process and continuously improve skills.
Estimate work effort with accuracy.
Provide status updates with Project Managers, customers, and stakeholders on project status.
Partner with all WFS internal teams during project phases.
Assist customers with software testing along with roll out and go-live activities.
Mentor others regarding labor laws and their impact on employers and employees.
Respond and follow through on customer requirements in a professional and timely manner.
Attend training courses and undertake self-learning as required.
Maintain WFS Product Suite certifications required.
Able to consider customer needs in strategic plans.
Troubleshoot issues and escalate problems.
Track billable and non-billable project hours.
Use professional concepts to apply company policies and procedures.
Work on project implementation assignments.
Help mentor other team members.
Understand various project management methodologies.

Requirements

Minimum of 1 year experience and demonstrated knowledge of SQL.
Minimum of 1 year experience and demonstrated knowledge of JavaScript, HTML, or other scripting tools.
Experience with HCM functional domain and business processes.
Familiarity with business applications, such as Excel or DBMS systems.
Logical and technical mindset for analyzing problems.
Entrepreneurial mindset required.
Effective communication skills both written and verbal.
Knowledgeable of implementation principles and lifecycle.
Capability to exercise mature judgement.
Demonstrates technical aptitude and adaptability.
Ability to work on a dynamic, customer-focused team.
Desire to grow both technically and as a professional consultant.
Familiarity with HR, Payroll, or Workforce Management is a bonus.
Experience providing application support for complex software systems preferred.
Programming experience utilizing Java, C#, C++ or 4GL programming languages.
Familiarity with at least one report writer preferred.
SQL Report creation experience.

Travel

Travel may be required depending on the assignment.

Education

Bachelor’s degree or equivalent experience. Degrees in Business Administration, MIS, or Computer Science strongly preferred.

Why You Should Join the WorkForce Team?

Flexible Hours / Work from Home Policy.
Pension.
Performance Bonus.
25 days holiday plus birthday.
Career Development and Training.
Diversity, Equity, and Inclusion Initiatives.
Health and Wellness / Gym Reimbursement.
Private Health Insurance.
Parental Leave.
Employee Assistance Program.
Shopping discounts.
Community Outreach Programs and Charitable Support.

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace.

WorkForce Software is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed, please contact our Talent Acquisition Department.

WorkForce Software is an Equal Opportunity Employer.

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WorkForce Software

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