Job Description:

We are seeking a highly motivated and detail-oriented Associate Product Manager to join Zeno Health. As an Associate Product Manager, you will be responsible for understanding user/customer needs and translating them into creative product solutions. You will work in a fast-paced environment, conducting experiments and using data-driven insights to drive product development. Collaboration with business teams, technology teams, and other cross-functional teams will be crucial to ensure successful product outcomes.

Responsibilities:

User/Customer Insighting and Empathy:

- Conduct user research to gain deep insights into customer needs, pain points, and preferences.

- Develop a deep understanding of the healthcare industry, market trends, and competitor offerings.

- Apply user-centered design principles to create products that meet customer expectations and enhance their experience.

Solutioning and Fast-Paced Experimenting:

- Brainstorm and propose innovative product solutions to address user needs and business objectives.

- Develop product hypotheses and design experiments to validate assumptions quickly.

- Iterate and pivot product strategies based on experiment outcomes and user feedback.

Using Data to Draw Insights:

- Leverage data analytics tools and techniques to analyze user behavior, identify patterns, and draw actionable insights.

- Monitor key product metrics and use data to drive product decision-making.

- Continuously optimize product features and performance based on data-driven insights.

Wireframing:

- Create wireframes and prototypes to visualize product concepts and interactions.

- Collaborate with design teams to create intuitive and user-friendly product interfaces.

- Gather feedback from stakeholders and iterate on wireframes to ensure alignment with user needs.

Requirement Documentation:

- Understand business requirements and translate them into user-centric product requirements with workflows.

- Prioritize product features and develop a roadmap aligned with business goals and user needs.

- Communicate product updates, milestones, and progress to stakeholders.

Collaborating with Tech Team:

- Collaborate with the technology team to ensure successful and timely implementation of product features.

- Provide clear product requirements, specifications, and acceptance criteria to guide development efforts.

- Work closely with developers, QA teams, and project managers to ensure high-quality product delivery.

Collaborating with Other Cross-Functional Teams:

- Engage with marketing, product, operations, supply chain, and training teams to align product strategies with overall business objectives.

- Collaborate with cross-functional teams to drive product launches, marketing campaigns, and operational improvements.

- Act as a product evangelist, educating stakeholders about product benefits and gathering their feedback.

Required Skill sets

- Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering, or similar).

- Proven experience in product management, preferably in the ecommerce or healthcare industry.

- Strong analytical skills with the ability to use data to drive decision-making.

- Proficiency in wireframing and prototyping tools (e.g., Sketch, Figma, or similar).

- Proficiency in creating PRD, workflows, roadmapping and prioritisation.

- Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

- Self-starter with a proactive and results-oriented mindset.

- Knowledge of agile development methodologies like Scrum, Kanban etc. is desirable. Should have exposure to JIRA or smilar tools.

Zeno Health

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