Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S. specializing in the design, installation and support of Distributed Antenna System s (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced System Performance Engineer. The ideal candidate should reside in the greater Dallas, TX area. Frequent travel throughout our South-Central region (TX, OK, AR, LA, MS, FL) will be required. This may include night work and overnight travel at times.
QUALIFICATIONS:
- Bachelor's Degree or equivalent work experience
- Three (3) to Five (5) years of RF Engineering, In-Building DAS, RAN or Small Cell experience with RF Math competency
- Advanced knowledge of industry test equipment such as: Spectrum Analyzer, Demodulator, Cable Analyzer, Power Meters, Scanners, UE's
- Ability to complete RF Link Budgets, Power Sharing and Noise Figure Calculations
- Ability to interpret blueprints and iBwave design files
- Ability to manage multiple projects simultaneously
- Ability to creatively meet customer deadlines, be the go-to person for other CTS and customer issues
- Ability to remain calm under pressure and present a polished professional demeanor at all times.
- Ability to find and isolate troubles in distributed antenna systems through logical troubleshooting methods and signal tracing
- Strong verbal and written communication skills
- Strong computer skills which include but are not limited to, Bluebeam, Microsoft Office Suite (Excel, Word, Power Point, MS Project, Visio), and Site Tracker
- Proven ability to work effectively in a fast-paced environment, adapt quickly to change and able to multi-task
- Must be a self-motivated individual with the ability to work independently as well as in team environments with a can do attitude
- Must be able to travel within the assigned region with valid driver's license
JOB DESCRIPTION:
As part of the Operations Team, the System Performance Engineer will ensure that installed systems are performing and operating as designed and in accordance with all CTS' or customer standards, practices, SLA's (Service Level Agreements) while fulfilling all contractual obligations.
RESPONSIBILITIES:
- Responsible for onsite technical implementation and troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks.
- Perform pre and post RF benchmark data collection and data analysis.
- Interface with CTS operations teams to ensure networks are accurately built with highest quality standards.
- Perform CW testing, spectrum analysis, segment and system sweep testing as well as PIM and OTDR testing, as required.
- Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing.
- Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with In-Building DAS systems. Some after-hours may be required to meet SLA's.
- Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues.
- Oversee AHJ inspections and 3rd party testing as necessary.
- Work collaboratively with CTS operation teams and clients to meet or exceed contractual obligations and client expectations.
- Provide technical guidance to the Project Manager and other members of the Construction Team to mitigate or prevent any issues that may arise during the project.
- Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget.
- Use of small hand tools to perform minor installation tasks.
- Maintain comprehensive project documentation using CTS' cloud-based file system.
- Responsible for creating and generating technical updates, reports and mops for the In-Building DAS systems. Conduct field work and organize test/measurement files.
- Manage project deliverables for closeout package.
- Continuously improve practices based on lessons learned in the design and implementation process.
- Ability to learn new DAS hardware and software quickly while working under pressure.
Annualized Pay range of $62,000 to $79,000 commensurate with experience
Company Benefits include Medical and Dental insurance, a Flexible Spending Account Plan, a 401(k) plan with a company match, Short-term and Long-term disability insurance, Life Insurance, paid company holidays and paid time off. Benefits begin on the first of the month following 60 days of employment. Holiday pay begins after 30 days, and PTO begins after 90 days. There is a weekly employee contribution for some benefits and CTS benefits are subject to change.
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