Customer Support Clerk

Berkheimer Tax Innovations • Full Time • Pennsylvania, Scranton, United States • 1d ago

START YOUR NEW YEAR WITH A NEW CAREER HERE AT BERKHEIMER!

Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Scranton, PA team as Customer Support Clerks.

WHAT YOU'LL DO:

Answer taxpayer inquiries in person & over the phone
Research, maintain, & update tax accounts based on information provided
Process tax forms/mail & post payments to proper accounts
Complete all tasks in a timely manner while meeting company standards
Additional duties may be assigned

SCHEDULE + LOCATION:

Start Date: March 3, 2025 or sooner!
Full-time schedule : Monday - Friday: 8:00am - 4:00pm
No weekends!
On-site in our Scranton, PA office
- Once released from training ( 4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained

PAY + BENEFITS:

$14.00/per Hour
On the job, paid training to help you succeed
Work From Home- Hybrid, once training is completed!
Medical, Dental, Vision & Life Insurance
Wellness Program including physical, emotional, and financial wellness
Paid Holidays, Vacation, Sick, and Personal Time
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Casual business work environment
Travel Insurance

WHY WORK FOR BERKHEIMER TAX INNOVATIONS

You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees. At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success. Berkheimer Tax Innovations is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.