Assistant Account Manager Sales

Village Green Landscapes • Full Time • Minnesota, Saint Paul, United States • 5d ago

POSITION SUMMARY The Assistant Account Manager serves as a critical role in the management of customer accounts by providing support to the commercial accounts management team. They build positive relationships to ensure high customer satisfaction, brand loyalty, and team collaboration. They assist with quotes/contracts, perform site visits, and support the sale and management of agreements for lawn maintenance, landscaping, irrigation, turf care, fertilization and snow removal and ice control services. ESSENTIAL DUTIES AND RESPONSIBILITIES

Supports existing VG Commercial Account Managers with portfolio management, work order creation, quote, and contract development.
Performs site visits to ensure quality services and alignment with defined contracted services.
Assists in growing accounts, and ensures account retention through value added relationship management
Anticipate customer needs and collaborates with Commercial Account Manager in developing concept with the customer
Strong interpersonal communication skills that drive strong customer relationships and internal team collaboration
Meets Key Performance Indicators (KPI) and goals for areas of responsibility
Learns and demonstrates the ability to develop and interpret departmental labor metrics to maximize realized production.
Proficient use of Microsoft suite and all job-related computer systems/programs
Demonstrates high quality decision making in a fast paced and quickly evolving environment
Works collaboratively with the team and company leadership
Demonstrates timely and effective communication- verbal, non-verbal, and written

QUALIFICATIONS Required

High School diploma or equivalent
3 years of landscape / commercial snow / green industry experience
If driving a company vehicle: valid driver's license, clean driving record, DOT medical card or the ability to obtain one
Ability to pass a pre- employment drug test.

Preferred