Technical Writer Three (3) or more years of business or technical writing experience and a working knowledge of multiple software and graphics packages; Certification in Business Analysis from a recognized professional body, such as the International Institute of Business Analysis (IIBA) or the Project Management Institute (PMI); Five (5) or more years of experience working as an IT Business Analyst using both Agile and Waterfall methodologies; Demonstrated experience with business and technical requirements analysis, business process modeling or mapping, and methodology development; Ability to document user stories and write business IT system requirements; Experience coordinating business users, technical staff, and architects to analyze and define future operation needs based on use case and analysis of alternatives; In-depth knowledge of business process design and re-engineering; Ability to coordinate project teams and effectively meet overall objectives; Experience communicating and working within cross-departmental teams, demonstrating strong collaborative skills; Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel; Experience preparing status reports and providing management briefings; Ability to provide excellent leadership and negotiation skills; Strong organizational, project management, writing, and editing skills; and Experience leading and facilitating of meetings and documentation.
