Applications Analyst System Oversight : Manage core systems, including installation, upgrades, and customization. User Support : Provide technical guidance, training, and issue resolution for end users. Documentation : Develop and maintain training materials and process documentation. System Maintenance : Monitor compliance, execute updates, and participate in integration testing. Collaboration : Serve as a liaison among business units, IT teams, and external vendors. Development & Analysis : Support software lifecycle processes, create test cases, and generate complex reports. Qualifications Bachelor’s degree or equivalent with 3 years in application support. Expertise in ERP, WMS, MDM, and HRIS systems. Strong analytical, problem-solving, and customer service skills. Demonstrated ability to adapt to change and prioritize competing demands. Excellent communication, organizational, and interpersonal abilities. Competencies Integrity, professionalism, and confidentiality. Strong understanding of retail business practices. Proficiency in Microsoft Office Suite.
