Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring " IVR Lead Business Analyst " for one of our clients . We offer a wide gamut of consulting solutions customized to our 450 clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering. Position: IVR Lead Business Analyst Location: Charlotte North Carolina (Day 1 On-site) Type: Contract Mandatory Skills: IVR System must Telecom background must Billing systems (e.g. Amdocs, CSG etc.) Conversation AI is a plus Required Experience: Expertise in IVR systems and Conversational AI platform BRDs, functional specs, user stories, Experience with system Integration involving telecom platforms (e.g., billing systems, BSS, CRM Expertise in working closely with stakeholders to gather, document, and analyze business requirements, especially for telecom and IVR systems. Proficiency in creating business documentation such as BRDs, functional specs, and process flows. About Net2Source, Inc. Net2Source is an employer-of-choice for over 2200 consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us Want to read more about Net2Source?, Visit us at Equal Employment Opportunity Commission The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200 employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services. Madhukar Singh Email:madhukarnet2source.com
