Manager, Software Engineering – DevOps Salary: Open Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote We are unable to provide sponsorship for this role Qualifications Bachelor’s degree 10-15 years of overall IT experience Minimum 10 years’ experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.