Job Title: Smart Hands Team Member ( Data Center Engineer / Operator) It will be at Englewood Cliffs, NJ from June it will be Secaucus, NJ. Relevant Experience (in Yrs) 5 Years Must Have Technical/Functional Skills • Experience in working on data center server and networking hardware, with an understanding of the infrastructure at a high level • Experience and understanding of hardware architecture, maintenance and repair • Experience with hardware platforms like HP, Dell , EMC, NetApp, CISCO etc; including installation, systems administration and troubleshooting with knowledge of networking, including topology and protocol understanding. • Experience in monitoring HVAC, DG sets etc • Effective people management and communication skills. • Ability to speak and write in English fluently and idiomatically. • Ability to join P1 and P2 calls; and communicate effectively for Data Center operations status quo with Technical L3 team • Ability to support for any changes in Data Center operations including power up, shut down, cabling, racking, strarting DG set during power failure etc • Ability to travel across adjacent buildings and locations up to 50% of the time • Responsible for monitoring the state-of-the-art physical infrastructure in Data Center • Install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like OS etc) • Supporting installation of components such as networks, routers, hubs, bridges, switches and networking protocols • Participate in or lead small project teams on larger installations and develop project contingency plans • Ability to lift/move equipment as required. • Experience in TRELLIS- Data center inventory management tool preferred • Understanding of Operational Acceptance, Disaster Recovery, and High Availability (HA) in a Production environment. • Understanding of Change Management, Incident Management and Release and Configuration management processes. • Infrastructure services delivery using offshore/onshore capabilities; an understanding of the complexities of working with teams. Experience Required 5 Years Roles & Responsibilities • L1.5 Infrastructure Operations for Data Center • Excellent verbal / written communication skills • Willingness to learn Ability to work 24x7 shirt schedule including working weekends, holidays and shift-based schedules; On-call support if required.
