Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
The Capability Center BRIM Convergent Mediation (CM) Manager ensuresthe on-going operations execute properly, perform regular maintenance activities, and monitor all jobs and batch processes. This is a technologyfocused role with additional project management responsibilities. You play a crucial role in building/maintaining CM solutions and managing the operations and projects related to SAP BRIM’s Convergent Mediation module. This module focuses on gathering, transforming, and processing data from multiple sources to be used in provisioning, billing,invoicingand settlement/payment lotprocesses. Your responsibilities encompass both operations management and project management functions.
Your Role Accountabilities:
Ensure the Convergent Mediation system operates smoothly, handling the inflow and outflow of data from various sources. This includes monitoring daily batch jobs, real-time data processing, error handling and managing system alerts.
Identify, troubleshoot, and resolve issues within the mediation system, such as data inaccuracies, errors in data transformation, or integration failures between upstream and downstream systems.
Design, develop, document, test, deploy Convergent Mediation objects per business requirements.
Oversee the accuracy, consistency, and completeness of data flowing through the system. This includes implementing validation rules, managing error logs, and ensuring data reconciliations.
Act as the point of contact for operational stakeholders, providing them with updates on system performance, incidents, and ongoing operational tasks
Lead projects related to the implementation, upgrade, or enhancement of the Convergent Mediation system. This involves creating detailed project plans, defining timelines, allocating resources, and overseeing the execution of project tasks.
Work closely with business stakeholders to gather requirements, set expectations, and ensure that project outcomes align with business objectives. Engage with cross-functional teams like billing, finance, and IT teams.
Collaborate with functional and technical teams to implement enhancements in the Convergent Mediation system, such as new data sources, mapping, pricing models, or regulatory changes.
Ensure that users are adequately trained on new functionalities or processes. Create and maintain documentation related to operations and projects, such as user manuals, technical specifications, and project reports.
CROSS FUNCTIONAL & CONTINUOUS IMPROVEMENT
Identify opportunities to automate recurring processes, such as data validation, error reporting, or system health checks, to improve efficiency.
Qualifications & Experiences:
Not Required but preferred experience:
Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)
Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
