Program Execution, Operational Cadence & KPI Management Lead day-to-day execution of strategic roadmaps, maintaining project plans, timelines, and documentation. Coordinate across Sales, Marketing, WPN, Finance, and Ops to align priorities, remove blockers, and escalate risks. Own core operating rhythms (stand-ups, status reviews, retros) and partner with teams to define and evolve KPIs. Build dashboards and deliver regular performance insights that drive visibility and accountability. Build clear, compelling PowerPoint decks to communicate strategy, performance, and business cases. Process Optimization & Growth Scalability Ensure project tracking tools and workflows are optimized and adopted across teams. 3-5 years of experience in business operations, strategy, program/project management, or sales & marketing operations. PowerPoint fluency — strong storytelling and design skills to create executive-ready decks. Proven experience with rhythm of the business, KPI tracking, and cross-functional coordination. Strong business casing, analytical, and communication skills. Highly organized, detail-oriented, and able to influence without direct authority. Self-starter with strong ownership mindset. Passion for gaming, fan communities, and/or omnichannel retail is a plus
