Define QA strategy, scope, and work with your teams to develop the required test plans Lead, manage and mentor a cross-functional QA teams (internal and external) to meet milestones and release schedules and foster their growth and efficiency Consult with stakeholders to define and lead DevQA strategies for game systems, development tools, pipelines, performance and platform compliance Establish best practices for Dev QA and ensure adherence across all teams Evaluate and suggest improvements to build pipelines for faster and more reliable game builds and team delivery mechanisms Establish and utilize development processes, tools, and communication channels to support shipping the game's features across multiple platforms Define and establish the optimal communication systems to deliver testing results to the dev team Create and maintain QA schedules, budgets, and resourcing plans Track QA progress and provide regular updates to leadership and stakeholders Anticipate risks and propose mitigation strategies to keep projects on track Partner closely with Producers, Developers, and Design leads to align QA processes with development needs Act as the key point of contact between QA, external vendors, and platform partners Facilitate clear communication and issue-tracking across all teams Champion best practices in testing methodologies, automation, and reporting Analyze QA metrics and post-mortems to drive continuous improvement in quality and delivery. 7+ years of experience in QA for video games, including 3+ years in project management or leadership roles Proven track record of shipping AAA or large-scale live service games across multiple platforms (console, PC, mobile) Strong knowledge of QA methodologies, test planning, and defect management tools (e.g., JIRA, TestRail) Experience managing outsourced QA vendors and distributed teams Excellent organizational, communication, and leadership skills Ability to balance multiple priorities in a fast-paced, deadline-driven environment Passion for video games and understanding of player expectations PMP, Agile/Scrum, or other project management certifications(nice to have) Familiarity with automation testing frameworks and build pipelines (nice to have) Experience with compliance testing (Sony, Microsoft, Nintendo)(nice to have) Knowledge of analytics and telemetry for quality measurement (nice to have)
