Company: United Concordia Dental Job Description: JOB SUMMARY MUST BE A US CITIZEN This dynamic role acts as a vital link among underwriting operations, financial strategy, and process optimization. The ideal candidate will leverage strong analytical and financial skills to comprehensively understand, document, and enhance processes within the underwriting lifecycle, ensuring efficiency, compliance, and alignment with strategic financial goals. While focusing on process improvement, you will also support essential underwriting functions, utilizing data to drive strategic decisions and promote operational excellence. ESSENTIAL RESPONSIBILITIES Create detailed process maps and documentation for underwriting procedures, pinpointing current operations, recommending future improvements, and analyzing potential financial impacts. Develop clear desktop procedures and training materials tailored for underwriting tasks, ensuring adherence to audit and compliance standards. Collaborate closely with underwriters to examine existing processes and tools, identifying avenues for financial efficiency, risk mitigation, and swift quote/renewal turnaround times. Conduct detailed analyses to determine the financial implications of recommended process changes or tool enhancements, ensuring data-driven insights. Engage actively in project meetings concerning underwriting system upgrades, financial modeling tool development, and initiatives focused on operational efficiency, representing the underwriting perspective effectively. Support underwriting workloads by calculating rates using company rating algorithms, making adjustments as necessary to address atypical claim patterns or scenarios not covered by the standard formula. EDUCATION Required High School Diploma/GED Substitutions None Preferred Bachelor's Degree in finance, Accounting, Economics, Business Administration, or a related field. EXPERIENCE Required MUST BE A US CITIZEN 3 - 5 years of experience in a Business Analyst or Business Process Analyst role or related operational experience (e.g., claims, billing, customer service, etc.) Preferred Experience in a financial analysis, underwriting support, or actuarial support role is desirable, along with a strong understanding of financial concepts, risk assessment, and insurance product lifecycles. LICENSES OR CERTIFICATIONS Required None Preferred None SKILLS Analysis of business problems/needs Written & Oral Presentation Skills Business Analysis Business Process Design Business Process Improvement Business Process Mapping Business Requirements Collaborative Problem Solving Project Management Languages (other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Remote Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Never Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) and all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct, including adherence to applicable federal, state, and local laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $50,200.00 Pay Range Maximum: $91,200.00 Base pay is determined by various factors including qualifications, experience, and expected contributions, alongside internal equity, market considerations, and business needs. The displayed salary range may not reflect geographic differentials Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We strive to make this site accessible to all users. If you would like to contact us regarding website accessibility or need assistance with the application process, please reach out via the provided email. For accommodation requests, please contact HR Services Online. Req ID: J273104
