Job Type Full-time Description Summary The WomanWoRX Medical Receptionist & Exercise Specialist is a hybrid, patient-facing role that blends exceptional front-desk medical reception responsibilities with hands-on exercise specialist support. This position plays a vital role in creating a warm, welcoming, and highly organized experience for all guests and patients while also delivering high-quality exercise programming within WomanWoRX's collaborative care model. WomanWoRX is a division of Minnesota Women's Care and offers a unique integrative wellness environment that combines chiropractic care, physical therapy, exercise physiology, dietetics, nurse practitioners, and fitness services. This role is ideal for a candidate who thrives in a fast-paced, people-centered healthcare and wellness setting and enjoys both administrative and movement-based work. Medical Receptionist Responsibilities • Meet and greet all guests and patients in a warm, professional manner • Facilitate engaging and efficient check-in and check-out experiences • Answer and manage incoming phone calls for WomanWoRX • Respond to patient inquiries via phone and web platforms • Schedule appointments and coordinate care within collaborative treatment plans • Handle provider referrals and information transfer • Collect payments and set up automatic payment plans • Educate patients on memberships, packages, and service offerings • Manage inbound and outbound membership opportunities • Maintain accurate documentation and communication within patient records Exercise Specialist Responsibilities • Work closely with chiropractors, physical therapists, and other providers to support collaborative care plans • Lead, track, and maintain remote monitoring of exercise and physical therapy plans • Lead, track and monitor, chiropractic exercise therapy • Conduct one-on-one exercise sessions and strength training with patients, both in person and virtually • Write and develop programming for fitness classes, workshops, and specialized programs • Research exercise science best practices and develop new offerings to enhance patient experience • Promote WomanWoRX services and the benefits of collaborative care • Assist with product and program development in collaboration with the Operations Manager • Troubleshoot issues independently while collaborating with team members when appropriate Requirements Essential Functions & Qualifications • Degree in kinesiology, exercise science, or related field OR a minimum of ten years of fitness training experience • Punctuality and adherence to schedule are required • Positive attitude and passion for health, wellness, and patient-centered care • Strong customer service, organizational, and multitasking skills • Excellent problem-solving and time-management abilities • Ability to thrive in a fast-paced, dynamic environment • Effective verbal and written communication skills • Ability to work at a computer for extended periods of time • Ability to lift up to 30 lbs • Ability to handle confidential and sensitive information with discretion • Prior experience in a healthcare facility and/or fitness or wellness studio preferred • Knowledge of anatomy and physiology • Knowledge of health insurance policies and how benefits apply to patients Teamwork & Professional Development • Demonstrate a proactive, supportive, and collaborative approach to teamwork • Share knowledge, promote positivity, and take responsibility for ongoing professional development • Seek and value open, honest communication and constructive feedback • Provide outstanding communication, documentation, education, and care to all patients • Actively listen, lead with curiosity, and assume positive intent • Prioritize tasks and respond effectively to changing and fast-paced environments Special Circumstances The duties listed above are not all-inclusive. Team members may be asked to perform additional duties as needed. This job description is a living document and may be modified by leadership to meet the evolving needs of the clinic. All requirements are subject to modification to reasonably accommodate individuals. Salary Description $24.00 - $26.00
