Job Description The Office of Equal Employment Opportunity and Workplace Culture is looking for a dedicated professional with a keen understanding of the importance of equal employment opportunity. This individual must possess a high regard for the company's Corporate Values and be a champion for an inclusive work environment, respectful treatment, and demonstrate inclusive behaviors through actions and communications. Responsibilities Core Responsibilities Managing the intake process for EEO complaints. Receiving and documenting/logging EEO complaints from employees, applicants, and other stakeholders. Conducting initial assessments to determine jurisdiction, scope and validity of complaints. Determining whether the complaint should be investigated, resolved or forwarded to another department. Coordinating with relevant departments to ensure timely and effective resolution of complaints. Maintaining accurate and detailed records of all complaints and related documentation. Providing support and guidance to employees regarding the EEO complaint process. Creating, updating and managing case log database using technology to improve efficiency. Preparing clear and comprehensive written memos and/or reports related to intakes. Coordinating with Section Manager and Director (as needed) to assign cases to appropriate investigators or departments. Using subject matter expertise to provide leadership, expert consultation and deliver targeted training and awareness presentations to address specific EEO concerns. Includes topics such as discrimination, sexual harassment, EEO compliance and respect in the workplace. Escalating serious and/or high-risk matters quickly (i.e., sexual harassment, violence, systemic issues, etc.) Monitoring trends and patterns in complaints (by organization, department, EEO basis, status, etc.) Staying updated on legal developments and best practices in EEO complaint handling. Engaging with both management and union employees at all levels, representatives from government agencies, and other stakeholders in contact with the office. Demonstrating discretion, managerial courage, tact and diplomacy in communicating difficult and sensitive messages. Qualifications Required Education/Experience Bachelor's Degree and 3 years of related work experience. Preferred Education/Experience Master's Degree Labor and Employment Law, Human Resources, Organizational Development, Business Management or a related field and 2 years of related work experience. Juris Doctorate Law Relevant Work Experience 5-7 years Direct experience in EEO, required. 5-7 years Experience in conducting investigations of employment discrimination complaints and allegations to include EEO fact finding interviews, assessing credibility, analysis of documentary evidence and comparative analysis to reach logical conclusion, required. In depth knowledge of current Equal Employment Opportunity (EEO) laws and regulations and experience providing advice and counsel on EEO best practices to employees at all levels, required. Subject matter expertise in the EEO investigative complaint handling process and case management skilled investigative techniques, credibility assessment, required. Ability to effectively manage EEO case load and ensure timely resolution with a focus on the overall customer experience, required. Demonstrated ability to write clear and concise EEO investigative reports. Strong ability to clearly articulate findings to a variety of stakeholders, required. Excellent presentation, facilitation, and written communication skills, required. Strong hands-on experience and proficiency with Microsoft Office applications, required. Strong analytical ability with a keen attention to detail. Demonstrated ability to employ critical thinking, problem solving and strong decision-making skills, required. Demonstrated high energy level, flexibility and the ability to handle multiple tasks and assignments while working under aggressive timelines, required. Strong organizational, administrative, decision making and interpersonal skills with attention to detail and a solid teamwork orientation, required. Ability to lead and manage projects as assigned, required. Consulting and influencing skills that demonstrate credibility and garner trust, required. Demonstrated professional demeanor, confidence dealing with all levels of management/union personnel and the ability to work with sensitive and confidential information, required. Licenses and Certifications Driver's License Required Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able to travel, as required. About Us Mission Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience. Benefits: We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Rich medical & pharmacy benefits, including vision benefits Dental benefits Health Savings Accounts Health Care and Dependent Care Flexible Spending Accounts 401(k) with robust matching Employer paid Pension Plan Employee Stock Purchase Plan with a generous matching contribution State of the art Employee Assistance Program Paid Parental Leave Generous paid time off plus paid holidays Family support: emergency backup child, & elder care assistance Social responsibility and volunteer opportunities Employee discount program Commuter Benefits Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits *Please be aware that some benefits may not apply to provisional or part-time job titles. About the Team EEO Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law. Technical Difficulty Statement: For technical issues, please contact us at careerconnect@coned.com
