Job Opportunity We partner with labor unions, credit unions, and professional associations across North America to offer supplemental benefit programs that enhance financial protection and provide long-term peace of mind. Our mission is clear: to help hardworking individuals safeguard what matters most— their health, income, and security. Our foundation is rooted in trust, service, and compassion. Every family's story is unique, and we invest the time to understand their specific needs. Our personalized approach ensures we offer solutions that truly resonate with the individuals we serve. We empower people through clear communication and authentic care. As we continue to grow, we are looking for motivated, people-oriented professionals who desire to build a fulfilling remote career that aligns with their personal growth, purpose, and flexibility. The Role This is your chance to make a meaningful impact every day. In this role, you will be the vital link between members and the benefit programs they are interested in. Through virtual consultations, you will guide families to find the options that best suit their needs. Enjoy the flexibility of a fully remote position that allows you to create your schedule, maintain work-life balance, and be part of a supportive team dedicated to helping others. Here, your performance directly influences the lives you connect with. What You'll Be Doing Conduct virtual or phone meetings with members interested in available programs. Build trust through active listening and empathy. Clearly explain benefits and guide families to make informed choices. Maintain accurate records and stay organized using digital tools. Collaborate with team members to achieve shared goals and provide exceptional service. Engage in ongoing training and mentorship to enhance your skills. Share innovative ideas to boost team efficiency and enhance member satisfaction. What You Bring Eligibility to work in the U.S. or Canada. High school diploma or equivalent (college education preferred). Proficiency with Zoom, email, and other online communication tools. Outstanding people skills and effective communication abilities. Self-motivated and organized, able to work independently. Previous experience in sales, customer service, or client support is a plus, but not essential— we'll provide comprehensive training. Who Thrives Here Compassionate individuals who excel in relationship-building. Dependable, adaptable, and detail-oriented team players. Confident communicators who prioritize people in every interaction. Those who appreciate collaboration and hold themselves accountable. What You'll Gain A comprehensive benefits package including life, dental, and prescription coverage. The flexibility to design your own remote work schedule. Weekly pay, bonuses, and travel incentives for top performers. Mentorship, training, and opportunities for leadership development. A positive, inclusive culture that recognizes effort, celebrates achievements, and invests in your professional growth.
