Job Title: Bilingual Medical Assistant Location: North Ave Immediate Care – Addison, IL Employment Type: Full-Time / Part-Time Position Summary: North Ave Immediate Care is seeking a compassionate and reliable Bilingual Medical Assistant to join our busy urgent care team. The ideal candidate will provide high-quality patient care, support clinical operations, and communicate effectively with English and Spanish-speaking patients. This role involves both clinical and administrative responsibilities in a fast-paced, immediate care environment. Key Responsibilities: • Greet and check in patients, verify insurance, and update medical records • Assist providers with examinations, procedures, and treatments • Perform vital signs, intake assessments, and patient histories • Administer medications and injections as directed by the provider • Conduct point-of-care tests (strep, flu, urinalysis, glucose, etc.) • Prepare exam rooms and maintain a clean, safe clinical environment • Support front desk tasks, including scheduling, answering phones, and patient communication • Translate and communicate medical information accurately between patients and medical staff • Ensure proper documentation in the EMR system • Assist with triage and patient flow to ensure smooth operations • Follow all clinical protocols, infection control standards, and HIPAA guidelines Qualifications: • High school diploma or GED required • Medical Assistant certification (CMA, RMA, CCMA, etc.) preferred • Bilingual in English and Spanish required • Previous urgent care or clinical experience preferred • Strong communication, multitasking, and customer service skills • Ability to work in a fast-paced environment with diverse patient populations • Basic proficiency with EMR systems Work Schedule: • Flexible hours; weekends and evenings may be required depending on clinic needs. Benefits (if applicable): • Competitive pay • Health, dental, and vision insurance • Paid time off • Uniform allowance • Opportunities for training and career growth
