The MAS Community Health Team within MAS Medical Staffing helps provide our clients with excellent care. Our MAS Community Health Team provides services to individuals with behavioral and mental health diagnosis. We take pride in our motto: Exceptional People Providing Exceptional Services. As a team, we support our clients and their families as they work towards independence and success within their communities. The Role: The Behavioral Health Trainer leads the design, delivery, and continuous improvement of onboarding and clinical training programs for a community-based behavioral health agency. This role ensures that newly hired and existing staff—particularly direct care, case management, and clinical employees—are well-prepared to deliver safe, effective, and person-centered services that meet Maine regulatory, licensing, and Medicaid requirements. Provide training to promote staff competency and effective EMR documentation. Serving as a subject matter expert in adult learning and clinical workforce development, the Behavioral Health Trainer partners closely with clinical leadership, quality, compliance, and operations teams to strengthen workforce readiness, support regulatory compliance, and promote consistent, high-quality care across programs. As the Behavioral Health Trainer, you will be responsible for: New Hire Orientation & Onboarding Design, facilitate, and continuously enhance a comprehensive new-hire orientation program for clinical and direct care staff. Ensure orientation content aligns with Maine DHHS, Office of Behavioral Health (OBH), Medicaid, and agency policies and procedures. Provide training on agency mission, values, ethical standards, client rights, mandated reporting, confidentiality (HIPAA), safety expectations, effective EMR usage and documentation, and trauma-informed care. Coordinate onboarding schedules and track training completion across multiple programs and service lines. Clinical Training & Workforce Development Develop and deliver ongoing clinical and operational training for roles including BHPs, MHRT/Cs, case managers, clinicians, supervisors, and program leadership. Facilitate training on evidence-based practices, behavioral interventions, crisis response, de-escalation, documentation standards, and risk management. Collaborate with clinical leaders to identify training needs based on quality outcomes, audit findings, incident trends, and regulatory updates. Support staff in meeting credentialing, certification, supervision, and continuing education requirements. Compliance, Quality & Documentation Ensure all training curricula, materials, and delivery methods meet Maine licensing and accreditation standards and are audit-ready. Maintain accurate training records, attendance logs, competency assessments, and completion documentation. Support retraining and corrective action initiatives following incidents, investigations, or quality reviews. Remain current on Maine behavioral health regulations, workforce requirements, and best practices. Collaboration & Leadership Serve as a trusted consultant and resource to supervisors and program leaders regarding onboarding, training, and staff development. Mentor and support trainers, preceptors, and subject matter experts involved in training delivery. Model professionalism, accountability, cultural humility, and trauma-informed leadership. The right candidate for this position is somebody who: Highly motivated with a strong commitment to quality, accountability, and continuous improvement. Independent and flexible problem-solver who adapts well in a growing and evolving organization. Analytical thinker with a hands-on, solutions-oriented approach. Strategic mindset with the ability to translate ideas into practical training solutions. Reliable and deadline-driven, consistently following through on commitments. Comfortable working independently while collaborating effectively in a hybrid or remote environment. Thrives in a fast-paced setting with changing priorities In this position, you must have: Bachelor's degree in Behavioral Health, Social Work, Psychology, Education, Human Services, or a related field required; Master's degree preferred. Minimum of 5–7 years of experience in community-based behavioral health or human services. Demonstrated experience designing and delivering training for clinical and direct care staff. Strong working knowledge of Maine behavioral health services, licensing standards, and Medicaid requirements. Proficiency in adult learning principles and facilitation in both in-person and virtual environments. Excellent communication, presentation, organizational, and documentation skills. Location & Work Environment Hybrid position based in Bangor, Maine, with an expectation of working on-site a minimum of two days per week. Why You'll Love Working at MAS: The MAS Community Health team is a collection of highly performing and highly engaged team members who take pride in the services they provide. We're proud of our culture, benefits, and commitment to work-life balance, including: Excellent employee benefits, including health & dental insurance, 401k with company match, and unlimited Paid Time Off A modern, brick and timber loft headquarters office in Manchester, New Hampshire, with the ability to work a hybrid schedule Opportunities to engage with fellow MAS employees through Culture, Service, and Learning & Development committees The opportunity to work for a growing company in a critical and fast-paced sector within healthcare
