Vendor Compliance Specialist

Ballard Designs • Full Time • Ballard - Atlanta Corporate Offices, United States of America • 2w ago

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands.

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

The Vendor Compliance Specialist is a key member of the Ballard Designs team responsible for ensuring vendors are properly onboarded and compliant with company, legal, and fulfillment requirements. This role supports seamless vendor integration and shipping processes across inbound and outbound operations.
This is a proactive, data-driven role that manages multiple vendors across product categories, ensuring compliance with EDI, transportation, import, and regulatory standards while identifying risks and supporting continuous improvement.

Where you will Work

This role is hybrid and will require you to be onsite in the Atlanta, GA corporate office 3-5 days per month.

What You’ll Do

Manage end-to-end vendor onboarding, including vendor setup, EDI integration, and required documentation such as Certificates of Insurance.
Oversee vendor compliance with import regulations, testing requirements, and company quality and compliance standards across product categories.
Maintain vendor records, the Vendor Compliance Manual, and ensure vendors are trained on documentation, labeling, and regulatory requirements (e.g., Prop 65, CPSC, Fish & Wildlife, URN).
Partner with vendors, sourcing teams, transportation, and fulfillment centers to resolve compliance issues, support receiving/ASN accuracy, and ensure adherence to company policies.
Monitor vendor performance through scorecards, manage chargebacks for noncompliance (late shipments, freight, or product issues), and support cross-functional teams with process improvements and compliance initiatives.

What You’ll Bring

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) with strong organizational skills and attention to detail
Excellent written and verbal communication skills with the ability to collaborate effectively across teams
Ability to work independently, manage multiple priorities, and perform well under pressure while meeting deadlines
Experience in compliance, EDI, or supply chain operations (direct-to-consumer preferred); knowledge of import compliance, U.S. Customs regulations, and Incoterms a plus

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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