Working at “QVC Group” means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. “QVC Group, Inc.” is a Fortune 500 company with six leading retail brands – “QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill®” and “Grandin Road”.
Your Opportunity, Your Team
Technician III is an accomplished expert in the field of industrial maintenance and equipment repair. You will be a top technical resource and maintain and troubleshoot multiple material handling systems and building components. This requires advanced understanding of troubleshooting and maintenance of pneumatic, hydraulic, and mechanical systems. Also, there is emphasis on the troubleshooting and fine-tuning of electrical systems and electronics including Programmable Logic Control (PLC), Variable Frequency Drives, and other controls to ensure the system is operating at peak production requirements. In addition to technical coverage of a shift, you will be responsible for other maintenance technicians.
Where You'll Work
This role is onsite and will require you to work from our Bethlehem, PA. Relocation assistance is not available for this role. The shift will be Sunday – Wednesday from 6pm to 4:30am.
What You'll Do
Building Maintenance – Perform and facilitate general facility repairs such as plumbing, electrical, lighting, painting, HVAC, and wall repair. Perform repairs on dock doors, dock locks, and dock plates to resolve problems and ensure successful operation. Escort and assist outside vendors.
Equipment Maintenance – Perform planned and unplanned repairs, and preventative maintenance to production-related equipment, Powered Industrial Trucks, and building equipment. Identify and correct safety hazards and potential maintenance issues before they become critical. Help with repairs when unscheduled breakdowns occur.
Conveyor, Automation and Sorter Systems – Support and perform planned and unplanned repairs and preventative maintenance to maintain operation of conveyors and sorter equipment. Help with conveyor, automation and sortation system repairs. Address production-related issues and consult with team leaders to ensure necessary corrections to maximize equipment throughput are performed.
Electrical – Have a fundamental understanding of AC and DC systems and how to use a voltage meter. Will follow lock out/tag out policy. May be asked to assist team leaders with repairs or replacement of de-energized electrical systems.
System Installation, Design, Construction and Repair – Assist team leaders and contractors to perform installations of new or replacement equipment.
Detect and inform team leaders of potential problems so that resolutions to electrical, mechanical, plumbing, heating/cooling, and equipment problems are performed before they affect the operation of the facility.
Continuous Improvement – Participates in team activities around Kaizen events and other continuous improvement initiatives. Help design and implement continuous improvement processes including Total Productive Maintenance (TPM) activities.
Safety / Facility Cleanliness –Practice and be a leader in 5S and safety procedures to ensure that the area is safe, organized, and clean. Maintain complete inventory and cleaning of all equipment and work areas daily. Understand and comply with all safety and environmental regulations, company procedures including hazardous energy control (lock out/tag out), safe lifting techniques, fall protection, proper power equipment operation, and use of PPE. Identify and act immediately to correct any safety hazards, spills, to avoid the risk of accident, and escalate issues.
Record Keeping – Input and maintain records using CMMS systems to ensure accuracy of time, parts, and repair data. Read technical manuals and document changes,
Fabrication – Use materials and tools to design/create/repair custom equipment to support the operation (i.e., wood, metal).
Mentor Facilities Team Members – Accomplish mentoring responsibilities for orienting, training, assigning work related tasks and providing feedback regarding performance of team members to management.
Work with peers, customers, and team leaders to accomplish assigned and important tasks. Participate in assigned projects within the facility. Perform all other maintenance and support activities as assigned
What You'll Bring
Read and comprehend technical manuals and familiarity with blueprints, and engineering specifications
High School graduate or equivalent; Industrial mechanic trade school courses or certification (i.e., electrical, controls, plumbing, welding) or equivalent military technical training
Minimum of 5 years experience with mechanical and electrical systems including conveyor/sortation systems or similar equipment
Minimum of 2 years leadership or mentoring experience within a team environment
On call, work days or nights, weekends and overtime as needed
Must have a valid driver's license
Prefer knowledge of building codes, National Electrical Code (NEC), National Fire Protection Association (NFTA) and Occupational Safety and Health Administration (OSHA) regulations
Prefer working knowledge of voltage meter and AC/DC systems
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
