Who We Are:
Direct Relief is a medical aid nonprofit, active in all 50 states and more than 80 countries, with a mission to improve the health and lives of people affected by poverty or emergencies – without regard to politics, religion, or ability to pay.
Since its founding in 1948 by refugees of WWII, Direct Relief has grown to become one of the country's most effective humanitarian assistance organizations. Its work earns broad recognition from independent charity rating agencies, including a 100% fundraising efficiency rating from Forbes, a top ranking by Charity Navigator, and a spot in Fast Company’s list of “the world’s most innovative nonprofits.” Direct Relief’s impact throughout the world is the result of its dedicated and compassionate people, each of whom plays a critical role in advancing the organization's mission.
Summary:
Direct Relief works in the U.S. and internationally to equip healthcare providers with life-saving medical resources to care for the world’s most vulnerable people. The CIO, VP of Data & Analytics will have a strong healthcare and business focus, understand the strategy and direction of the organization, and provide expertise on how to underpin that with data and technology. The CIO, VP of Data & Analytics will develop, plan, and implement a coordinated information technology (IT), business intelligence, and analytics strategy that meets the organization’s needs, delivers optimal return on investment, transforms data into meaningful insights, and maintains utmost security. The CIO, VP of Data & Analytics will ensure that all IT systems necessary to support its operations and objectives are in place and stable. The position will enable analytics to provide teams with the data driven means to execute their jobs more successfully. This position will manage IT and research and analysis staff and make sure internal and external user needs are being met.
Key Duties and Responsibilities:
- Develop and implement strategic data, technology, and analytics plan that align with Direct Relief’s business objectives; communicate these plans and policies to stakeholders within the organization
- Oversee the management of technology infrastructure to ensure reliability, security, and efficiency
- Report to the executive board on appropriate performance metrics, project status, and future plans
- Manage the overall data, IT, and analytics budget, including capital investment and operational costs, to maximize return on investment
- Ensure the protection of IT assets, data, and information systems through robust cybersecurity measures
- Drive digital transformation initiatives to improve business processes and internal/external stakeholder experiences
- Collaborate with executive/senior leaders to integrate technology solutions and data insights that support organizational strategy and growth
- Stay abreast of emerging technology trends and assess their potential impact on the mission of the organization
- Facilitate change management processes for technology adoption and system upgrades
- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits; as needed, design and customize technological systems and platforms to improve customer experience
- Advise on, monitor, and govern enterprise data
- Improve data usability, availability, and efficiency
- Drive analytics and reporting on partners, transactions, operations, and financials
- Supervise and monitor organizational data analytics and data science operations
- Determine and make recommendations on new organization opportunities based on data, derive actionable insights from collected organizational data
- Bolster capabilities regarding advanced analytics, business intelligence, AI, data security, and privacy controls
Required Qualifications, Skills & Abilities:
- BS/BA in computer science, engineering or relevant field; MS/MA or MBA preferred
- At least 10 years of experience in administration of information systems and technology, with increasing level of responsibility throughout; proven experience as CIO, CTO or similar executive role; excellent knowledge of IT systems and infrastructure
- Knowledge and experience in SAP required
- Strong background in health and health analytics
- Possess a strong grasp of business fundamentals and the ability to align data, technology, and analytics strategy with broader business goals
- Ability to manage change and adapt to new situations; skilled in leading transformation projects, managing resistance to change, and communicating the benefits and strategies effectively to stakeholders at all levels
- Expertise in data governance and cybersecurity, including the understanding of data privacy laws, implementing robust data management practices, and establishing comprehensive cybersecurity strategies to protect organizational assets
- Ability to maintain a strong customer focus and understand the needs and experiences of both internal and external customers to ensure that technology and data initiatives deliver value and support the organization's objectives in serving its customers effectively
- Experience in cybersecurity strategies and risk management
- Solid understanding of data analysis, budgeting, and business operations
- Superior analytical and problem-solving capabilities
- Excellent organizational, communication and leadership skills
We appreciate your interest in employment with Direct Relief. Direct Relief is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome all applicants regardless of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law to apply and be part of our growing team.
#J-18808-Ljbffr