(Full Time) Senior Software Engineer (React, NodeJS, GraphQL) at HiOperator (United States)
Senior Software Engineer (React, NodeJS, GraphQL)
HiOperator United States
Date Posted: 02 Aug, 2023
Work Location: San Francisco, United States
Salary Offered: $140000 — $165000 yearly
Job Type: Full Time
Experience Required: 6+ years
Remote Work: No
Stock Options: No
Vacancies: 1 available
HiOperator’s mission is to automate customer service by pairing great people with our technology. Our Dallas and Buffalo offices are growing quickly in 2023 and we continue to look for new team members to join our quest to change the industry.
We are seeking a highly skilled and motivated Senior Software Engineer to join our rapidly growing team. As a key member of our organization, you will be responsible for delivering large and complex features quickly, while becoming an expert and owner of significant sections of our codebase. Your role will encompass various aspects, including implementation and technical strategy. In this position, you will work across the entire technical stack, spanning front-end and back-end development, DevOps, as well as integrating machine learning and data science tools.
Your key priorities:
- Build API integrations with various CRMs and other custom applications, utilizing REST/GraphQL/gRPC
- Build UI features to support new service offering
- Maintain 99% platform uptime
- Manage dev ops pipeline
- Deploy machine learning models
- Build and manage the observability platform for the LLMs we utilize
You’re a great match if you:
- Have 6+ years of engineering experience
- Are a polygot - You enjoy learning about everything, and are capable of explaining your concepts to others
- Are collaborative - We work together, learn together, and win as a team
- Have empathy - Customer service requires empathy to truly understand the customer and deliver the best experience for our clients
- Experience working with Apple Products is a plus
Benefits:
- All hires will be eligible for health benefits (medical, dental, vision) after one full calendar month of full time employment
- Access to the free onsite gym
- PTO/PFT
- Salary Range: $140,000 to $165,000
Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment. HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About HiOperator
Customer support as a service.
Company Size: 51 - 250 People
Year Founded: Not Specified
Country: United States
Company Status: Actively Hiring
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