Senior BizOps Manager
Shef United States
Date Posted: 18 Apr, 2023
Work Location: San Francisco, United States
Salary Offered: Not Specified
Job Type: Full Time
Experience Required: No experience required
Remote Work: Yes
Vacancies: 1 available
WHAT WE DO
At Shef, we are building a homemade food marketplace. We believe in providing the shefs in our community (refugees, immigrants, stay-at-home parents, retirees and out-of-work restaurant chefs) the opportunity to make a meaningful income by doing what they love. We also believe that every person should have access to a wholesome, home-cooked meal at an affordable price. Building a community devoted to economic empowerment and cultural inclusivity -- that's why we started Shef.
The Biz Ops team is the rocket fuel for our team, taking on the most complex cross-functional projects, building tools and running analysis to help us better understand and manage our business, and plugging in different places based on business needs. The ideal candidate is highly strategic and analytical, is an excellent project manager and sees execution through to completion, and is comfortable in ambiguous environments.
Responsibilities
- Support leadership with critical questions related to Shef’s long and short-term success (e.g., defining market equilibrium between supply and demand, market sizing new opportunities, new logistics models)
- Drive complex and strategic projects that span multiple functions and require cross-functional buy-in and execution
- Regularly identify insights and business opportunities to share with the broader team and leadership
- Build the tools, processes, and dashboards to empower the operations team
- Work with local GMs to set business targets, and evaluate impact of various projects and initiatives using analytics
- In time, build out a small team of biz ops analysts, and help define projects for the team
What you bring to the role
- Experience in management consulting or an operational leadership role (5+ years)
- Strong command of data and analytics, with ability to write SQL, manipulate Excel, create dashboards (Python a plus)
- Top-in-class project management capabilities, with ability to structure ambiguous issues simply, make key strategic decision, work with various cross-functional stakeholders, and drive through walls to achieve results
- Structured thinking, excellent synthesizing and clear communication
- Tendency to self-start and respond to problems independently and proactively
- Ability to work across stakeholders of many levels and across multiple functions (high emotional intelligence)
- Low ego with a growth mindset (no task too small or repetitive, seek to serve others on the team)
- Comfort with ambiguity – biz ops is most effective when able to flex into different business needs at different times in the company’s development
- Passion for Shef!
Shef is an equal opportunity employer. We strive to build a team that reflects the communities we serve, and a workplace that nurtures and empowers unique identities and experiences. We are committed to advancing equity in a tech industry that has often fallen short. We strongly encourage applications from BIPOC (Black; Indigenous; People of Color), women, LGBTQ+, and other individuals who are underrepresented in the industry, across color, religion, race, ethnic and national origin, physical ability, gender and sexual identity.
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