American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.
Department: Facilities Management
Time Type: Full time
Work Modality: Full On Campus Presence
Union: Job Description: Summary: This position directs the activities of Facilities Operations which is responsible for all university facilities maintenance and operations activities. This includes oversight of building, grounds, and vehicle maintenance; shuttle and support services; materials management; a Customer Response Center; and contract housekeeping services. The Director is expected to lead long range planning to improve facilities operating efficiency; short term planning for a variety of departmental activities and services; and ensure department commitments to service levels, schedules and priorities are met on time and within budget. This position is also responsible for communicating departmental policies, major activities and initiatives to the campus community and representing the department on university-wide committees and project teams.
Essential Functions: - Provide leadership to the department performing short range planning for various services and activities.
- Perform long range planning for continuously improving service delivery and preparing for changes in university environment; supporting and participating in team-based, collaborative activities; assuring necessary processes and procedures are in place to accomplish the department mission; and working to provide needed resources; in order to align Facilities Operations activities with the university’s strategic goals.
- Direct the day-to-day activities of the department.
- Assures that department commitments to service levels, schedules, and priorities are met.
- Gives general direction and aids department staff in: weekly planning, priority setting and problem resolution, in order to keep the staff focused on accomplishment of the department mission and vision.
- Communicate department policies and major actions to the campus community.
- Inform the campus about department services and plans.
- Assure that processes are in place to receive campus input on services and needs.
- Inform department staff of campus policies, events, and activities.
- Serves on committees and represents the department at meetings as appropriate, in order to assure that Facilities Operations services are understood by the campus community and that every opportunity to improve existing services and add new services is examined.
- Responsible for assuring budgetary goals are met.
- Monitor budget performance, takes appropriate action and reports status to the assistant vice president in order to assure that: Facilities Operations administrative systems organize short- and long-term funding and scheduling of maintenance and renewal in order to keep interruptions in service and deferred maintenance to a minimum; that departmental resources are focused first on the accomplishment of the maintenance, operations, and renewal mission of the Department; that staff accountabilities are communicated; and that problems achieving agreed-upon goals within budget constraints are communicated in a timely and accurate manner.
- Develop and update the Capital Renewal and Deferred Maintenance Program.
- Commissions appropriate studies and systems in order to determine needs, and recommend priorities.
- Prepare analyses and presentations, and executes approved projects in order to assure that university buildings are equipped with well-maintained systems and equipment designed to meet the current and future needs of our customers.
- Assures that there are processes in place to monitor the campus through ongoing inspection, preventive maintenance, and assessment programs designed to assure the fitness for use and reliability of buildings, systems and equipment in support of the service, research, and academic mission of the university.
- Responsible for the professional development of Department staff.
- Ensuring appropriate training programs are in place, conducting training sessions and mentoring in order to assure that Facilities Management is an organization that formally demonstrates concern for and pride in employees through relationships based on trust, growth, recognition, and communication.
- Conduct performance planning, coaching and evaluation of departmental staff.
Salary Range: - $150,000- $165,000 annually.
Position Type/Expected Hours Of Work: - Full-Time.
- 35 hours per week.
Supervisory Responsibility: - Directly supervises 3 Assistant Directors, 2-3 Managers, 1 supervisor, one Housekeeping director and 1 staff assistant.
- Provides leadership for an in-house staff of at least 116 full-time employees.
Required Education And Experience: - Bachelor’s degree in Facilities Management, Engineering or Architecture, or the equivalent in education, training and relevant work experience is required.
- Ten years experience in large facility maintenance management, with at least five years at a senior level, preferably in a university setting is required.
- Experience working in a diverse cultural environment and managing a diverse workforce are necessary.
- Experience with computerized maintenance management systems and building automation systems and managing a large and complex budget are required.
- Candidates must be skilled in using computer technology to maximize service and performance.
- Excellent oral and written communications skills, analytical skills and leadership skills are required.
Preferred Education And Experience: - Prior experience training and in quality improvement processes and techniques.
- Masters’ degree.
Additional Information: - Hiring offers for this position are contingent on the successful completion of a background check.
Benefits: AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Other Details: - Hiring offers for this position are contingent on successful completion of a background check.
- Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
- Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- American University is an E-Verify employer.
Current American University Employees: American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us: For more information or assistance with the American University careers site, email
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities. #J-18808-Ljbffr